Customer Success Manager

About VETTX:

VETTX is transforming how auto dealerships acquire vehicles from private sellers. Our innovative platform and tailored solutions enable dealerships to scale efficiently and effectively.

As a rapidly growing startup, we are a close-knit, energetic, and entrepreneurial team dedicated to making a significant impact in the industry.

The Role:

We are seeking a motivated and results-driven Customer Success Manager to drive our expansion across the U.S.

In this role, you will be responsible for connecting with auto dealerships, demonstrating the value of the VETTX platform, growing current partnerships, and fostering long-term client relationships.

If you are a self-starter with a strong background in customer success and a passion for the automotive industry, we invite you to join our team.

Key Responsibilities:

• Relationship Building: Develop and maintain strong relationships with key decision-makers within dealerships and work closely with buyers to get strong results on the VETTX platform.

• User Coaching: Routinely engage with buyers to ensure implementation of best practices and maximize results on the VETTX platform.

• Product Expertise: Conduct product demonstrations, and discuss and implement best practices with customers.

• Account Management: Maintain an organized customer database, ensure timely follow-up and routine meetings are conducted, and coach accounts as needed.

• Achieve Targets: Meet and exceed monthly retention and expansion goals, contributing to the company's growth and overall customer satisfaction.

Qualifications:

• A minimum of 5 years of customer success experience, preferably in automotive or enterprise software.

• Self-motivated with a proven ability to work independently and achieve results.

• Strong communication skills, both verbal and written, with the ability to convey technical concepts.

• Comfortable in a fast-paced, goal-driven environment.

• Proficiency in using CRM software to manage customer success activities.

Compensation and Benefits:

• On-Target Earnings: $130K/year (Salary + Commission).

• Remote Work: Enjoy the flexibility of working from anywhere.

• Career Advancement: Rapid promotion opportunities, with most team members advancing within a year.

• Collaborative Culture: Be part of a driven and supportive team focused on mutual success.

Why VETTX?

At VETTX, we are more than just a software company; we are reshaping the automotive industry. If you are ready to make a meaningful impact and grow with us, we encourage you to apply.