Customer Support Representative

Customer Support Executive

We are looking for confident, articulate, and customer-focused professionals with strong English communication skills to join our growing team. The ideal candidate will be responsible for engaging with customers, addressing inquiries, and delivering exceptional service through clear, professional, and effective communication.

Key Responsibilities

• Conduct outbound calls to customers for feedback collection, service verification, and follow-ups
• Handle customer inquiries promptly and resolve issues in a professional and efficient manner
• Communicate clearly and confidently in English while maintaining the company’s service standards and brand voice
• Accurately document customer interactions, feedback, and call outcomes in the system
• Collaborate with internal teams to ensure seamless operations and high levels of customer satisfaction
• Maintain a courteous, empathetic, and professional approach in all customer interactions

Requirements

• Strong fluency in spoken and written English (mandatory)
• Prior experience in telecalling, customer service, or call center roles preferred
• Excellent communication, active listening, and interpersonal skills
• Customer-oriented mindset with strong problem-solving abilities
• Ability to thrive in a fast-paced, team-oriented environment
• Candidates holding a valid visa will be given preference

What We Offer

• Full-time, permanent position
• Supportive and inclusive work environment
• Opportunities for long-term career growth
• Comprehensive training and professional development in communication and customer service

Job Type: Full-time

Pay: AED2,500.00 - AED3,000.00 per month