Customer Support Representative

Job Title:
Customer Support Representative

About the Role

Prestige Corporate Solutions & Consulting is hiring motivated and customer-focused individuals to join our growing support team in Salalah. If you enjoy helping people, solving problems, and working in a professional office environment, this role is a great opportunity to build a long-term career in customer service.

We are looking for individuals who are confident communicators, detail-oriented, and eager to grow within a fast-paced international consulting and support environment.

Key Responsibilities

• Handle inbound and outbound customer inquiries via phone, email, and chat
• Provide accurate information about services, accounts, and general support requests
• Resolve customer issues efficiently and professionally
• Maintain records of interactions in internal systems
• Escalate complex issues to the appropriate departments when needed
• Ensure high levels of customer satisfaction at all times
• Follow company guidelines, scripts, and quality standards

Requirements

• High school diploma or equivalent (college degree is an advantage)
• Strong communication skills in English (Arabic is a plus)
• Basic computer skills (email, MS Office, data entry)
• Ability to work in a team-oriented environment
• Positive attitude and willingness to learn
• Previous customer service experience is an advantage but not required

What We Offer

• Full-time stable employment
• Professional training provided
• Friendly and supportive work environment
• Career growth opportunities within the company
• Performance-based recognition

Why Work With Us

At Prestige Corporate Solutions & Consulting, we believe in developing talent from within. We provide training, guidance, and opportunities for employees to grow into senior support and supervisory roles. You will be part of a team that values communication, respect, and professional development.

How to Apply

If you are ready to start your career in customer support and join a growing professional team, apply now with your updated CV. Shortlisted candidates will be contacted for an interview.

Pay: RO350.000 - RO650.000 per month

Work Location: In person