Customer Support Specialist

A Multinational company is hiring a #Customer_Support_Specialist

Job Description:

- Handling all orders, requests & inquiries received from our customers.

- Maintain good quality business relationship with our customer through good communication (Via phone / E-mails/Meetings).

- Responsible for solving all issues & problems related to customers to ensure maximum customer satisfaction.

- Conducting a customer satisfaction survey to be able to monitor our performance & work on improving our service.

- Preparing a weekly report showing our sales situation for placed orders & compare it to our plan.

- Developing new items & contacting sister companies for better Lead-time & prices.

Job Details:

- Experience: 1-2 years

- English: fluent

- A bachelor degree holder

- Excellent office & email writing

Benefits:

- Working Hours: start from Sunday till Thursday form 8 am till 5 pm “Sunday is Remotely”

- Transportation: provided

- Hot Meal: provided

- Location: 10th of Ramadan city

If you are interested kindly send your CV to mboraiy@agoraeg.com and mention “Customer Support Specialist” in the subject