Customs Coordinator

Your day will look like this:

• Understanding of Customs environment: Products tariff classification, country of origin and related duty applications.
• Capacity to calculate duty impact to determine the appropriate type of entry in U.S.
• Act as the primary contact for US Customs operations matters.
• Issue export documentation for all orders shipped out of U.S.
• Ensure weekly transfers to our Canadian division.
• Demonstrate knowledge of TIB and ATA US Carnets: Prepare all documents related and being responsible to follow up and close them properly.
• Assist other departments with import and export inquiries.
• Verifies and approves ACH preliminary report and brokerage invoices.
• Assist with internal teams with import and export inquiries.
• Collaborate with external partners (freight forwarders and customs brokers) to ensure smooth export operations.
• Active participation in operational meetings and various sales to ensure that our customs needs are met within the prescribed time frame according to projects.
• Use our rental inventory system (R2) to update asset information and track inventory when in transit from home locations advising management and asset coordination of necessary moves to remain compliant.
• Collaborating and maintain policies and procedures related to import and export with Global Trade Compliance.
• Perform all other related tasks within the position and responsibilities.

Your profile:

• Bachelor’ degree in logistics, international business, supply chain management or equivalent qualification with demonstrated competency preferred.
• Certified Customs Specialist (CCS) or the Certified International Trade Professional (CITP) a plus!
• Minimum of five (5) years of experience in logistics, import/export operations, or customs clearance.
• General technical knowledge of all the audio-visual industry
• Knowledge of the R2 inventory software (an asset)
• Proficient knowledge of Office 365 (Word, Excel, Outlook)
• Competence in interpreting various customs documents, commercial invoices, and product classification (tariff codes)
• Ability to work under pressure and adapt to change.
• Ability to manage several tasks simultaneously.
• Strong verbal and written communication skills are necessary to coordinate with clients, customs authorities, and other stakeholders.
• Strong attention to detail: Crucial for accuracy in documentation, tariff codes, and ensuring compliance with regulations.
• Ability to analyze and solve problems.
• Excellent sense of priorities and schedule management.
• Excellent customer service skills.
• Highly developed sense of organization.
• Teamwork oriented.

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, stoop, twist, carry, reach, push and lift to 15 lbs.

• Time will be spent in an office setting.
• Flexible work hours to support operations.
• Environment may be fast paced, stressful, hot, cold, and dark.

Our offer to you:

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program