CX-Driven Customer Service Training Specialist

A leading training organization in Dubai is seeking a skilled Customer Service Training Specialist to design and deliver comprehensive training programs that enhance customer service excellence. The ideal candidate will have a strong background in learning and development, excellent communication skills, and the ability to assess training needs effectively. You will work closely with teams to promote a culture of continuous improvement and ensure alignment with organizational goals. This role is crucial in equipping employees with the necessary tools and skills for outstanding customer interactions.