Job Description
Key Responsibilities:
Business Development:
Identify and pursue new business opportunities to expand the marketplace.Onboard new vendors and enhance product offerings to meet market demand.
Sales Growth:
Develop and implement effective sales strategies to drive revenue growth.Increase market share for assigned marketplace accounts.
Account Management:
Build and maintain strong, long-lasting relationships with key marketplace accounts.Ensure high levels of customer satisfaction and retention.
Performance Analysis:
Monitor and analyze performance metrics for assigned accounts.Provide actionable insights and recommendations for improving sales and service delivery.
Negotiation & Contracts:
Lead negotiations with vendors to optimize terms, pricing, and service agreements.Develop mutually beneficial partnerships with vendors and stakeholders.
Market Research:
Conduct market research to stay updated on industry trends, competitor activities, and evolving customer needs.Leverage insights to inform strategic dinsightsaking.
Collaboration:
Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless account management and support.
Position Requirement
Job Requirements:
Essential Qualifications and Skills:
Educational Background: A Bachelor's degree in Business Administration, Marketing, or a related field.
B2B Sales & Negotiation Skills: Proven track record in corporate sales, negotiation, and closing deals.
Account Management Expertise: Experience in managing marketplace seller operations, campaigns, and client accounts.
Analytical Abilities: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
Communication Skills: Excellent verbal and written communication skills, with an ability to collaborate effectively with internal teams and external partners.
Customer/Partner Focus: Strong customer service orientation and the ability to manage and resolve conflicts effectively.
Preferred Qualifications:
Prior experience in e-commerce or marketplace environments (digital goods experience, especially with external wallets and banking apps, is preferred).Knowledge of digital marketing and analytics tools.Exposure to a fast-paced and dynamic work environment.