Debt Recovery Manager

Job Purpose:

The Debt Recovery Manager is responsible for managing the company’s debt collection process, ensuring effective recovery of outstanding payments, and maintaining compliance with legal and regulatory requirements. The role requires strong leadership, negotiation skills, and fluency in Arabic to effectively communicate with clients and stakeholders.

Key Responsibilities:

• Develop and implement effective debt recovery strategies and policies.
• Supervise, train, and motivate the collections team to achieve recovery targets.
• Monitor overdue accounts and initiate appropriate follow-up actions, including legal proceedings if necessary.
• Negotiate with clients/customers to agree on feasible repayment plans.
• Maintain accurate and up-to-date records of collection activities and report to management.
• Ensure compliance with debt collection regulations, company policies, and local laws.
• Liaise with legal teams, external agencies, and regulators when required.
• Build and maintain strong client relationships to reduce default risks.

Qualifications & Skills:

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Minimum 5–7 years of experience in debt recovery, credit control, or collections.
• Fluency in Arabic (mandatory) – both written and spoken.
• Good command of English is an advantage.
• Strong knowledge of local debt collection laws and legal procedures.
• Excellent negotiation, communication, and problem-solving skills.
• Ability to work under pressure and achieve strict deadlines and targets.
• Leadership experience in managing a collections team is preferred.

Job Type: Full-time

Language:

• Arabic (Required)