Delivery Manager

Day to Day:

• The Manager of Digital Product Delivery is responsible for leading and coordinating delivery across a complex, matrixed digital product portfolio, bridging business‑led product teams and IT delivery teams primarily based in India. This role facilitates predictable, high‑quality delivery across multiple products by managing cross‑functional dependencies, supporting PI Planning and SAFe execution, and establishing KPI‑driven delivery transparency. The role leads a team of Scrum Masters and an RTE, partners closely with Product Managers and Product Owners who sit outside of IT, and ensures platform upgrades, shared services, and enterprise initiatives (such as IAM and CMS modernization) are sequenced and delivered effectively. Success in this role requires strong change‑management skills, the ability to influence without direct authority, experience operating in challenging environments with offshore teams, and a practical understanding of technical delivery in modernizing enterprise platforms.

Must Haves:

• Bachelor’s degree or equivalent experience; advanced degree preferred.
• Progressive experience in software delivery leadership roles.
• Expertise in Agile/Scrum, SAFe, Kanban, Waterfall, and blended delivery methodologies.
• Demonstrated experience working in a matrixed product management environment.
• Experience coordinating onshore/offshore delivery teams.
• Strong understanding of CI/CD, DevOps pipelines, and modern engineering practices.
• Experience supporting teams using modern development frameworks (React, .NET, Sitecore or other CMS platforms, Angular, etc.).
• Strong communication, organizational, and problem-solving skills.
• Ability to manage multiple initiatives and work well under pressure