Dental Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient organizer at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach and excellent communication skills will help create a welcoming environment while managing appointment scheduling, insurance verification, and medical records with precision. This position offers an exciting opportunity to contribute to high-quality dental care while utilizing your strong administrative and clinical support skills.

Responsibilities

• Greet patients warmly, verify patient information, and manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft.
• Handle multi-line phone systems with professionalism, providing clear information and directing calls appropriately.
• Verify insurance coverage, process claims, and perform insurance follow-up using systems like Epic, Meditech, or Athenahealth to ensure accurate billing and collections.
• Maintain accurate and organized dental records, including medical history updates, documentation review, and filing of patient charts in electronic health record (EHR) systems such as eClinicalWorks or Meditech.
• Assist with patient intake procedures, including collecting medical history forms, updating care plans, and explaining treatment procedures clearly.
• Support medical coding activities by applying CPT codes, ICD-9/10 coding standards, and ensuring compliance with HIPAA regulations for patient confidentiality.
• Manage office administrative tasks such as billing, filing, data entry (including 10 key typing), and maintaining a clean, organized front desk environment.
• Collaborate with dental staff to ensure smooth clinic operations and provide exceptional patient service through effective phone etiquette and courteous communication.

Experience

• Prior experience working in a dental clinic or medical office environment is highly preferred.
• Familiarity with electronic health record (EHR) systems such as Dentrix, Eaglesoft, or similar platforms like Meditech or Epic is essential.
• Previous clinic or hospital experience involving medical billing, documentation review, or office management will be advantageous. Join us in delivering exceptional dental care while utilizing your administrative expertise! We value energetic professionals who thrive in fast-paced environments and are committed to providing outstanding patient experiences every day.

Pay: Up to $30.00 per hour

Experience:

• Dental receptionist: 2 years (Required)

Work Location: In person