Digital Transformation Manager

🚀 Welcome to Your Next Adventure!

The Digital Transformation Manager will own the company’s end-to-end digital transformation agenda—from mapping and re-engineering business processes through the implementation and creation of other internal applications, to driving adoption, automation, integration, and continuous improvement. This role is crucial in ensuring that technology investments yield measurable efficiency gains, scalability, automation, efficiency, and business value. The ideal candidate combines in-depth process mapping and change management expertise with a strong technical background in enterprise systems, software development, process automation, and integration.

🛠 What You’ll Get Your Hands On

Digital Strategy & Roadmap

Assess the current technology landscape and business processes to surface digital opportunities.

Build and maintain a multi-year transformation roadmap, aligned with corporate goals and budget.

Process Mapping & Improvement

Facilitate workshops to document “as-is” processes and design “to-be” states across departments.

Quantify gaps and pain points, and prioritize improvements using data-driven analysis.

Champion a culture of continuous improvement and coach teams on optimization techniques.

ERP & Application Management

Oversee the full lifecycle of the ERP platform (preferably Odoo) and other business-critical applications—configuration, customization, upgrades, and maintenance.

Ensure solutions remain aligned with evolving business processes, compliance, and security requirements.

Application Integration

Architect and manage integrations between ERP and satellite applications (finance, HR, Operations, etc.).

Govern API standards, data architecture, and security across integrations.

Change Management & Adoption

Develop and execute change-management plans (communications, training, support) to drive user adoption.

Act as a change ambassador, ensuring stakeholders embrace new processes and tools.

Project & Program Management

Deliver transformation projects on scope, time, and budget; maintain detailed project plans, risk logs, and stakeholder updates.

Coordinate cross-functional teams and vendor partners to ensure successful outcomes.

Reporting, Analytics & Governance

Build and maintain dashboards to track process-efficiency gains, system performance, and adoption metrics.

Uphold data governance and security standards in partnership with the InfoSec team.

Innovation & Emerging Technology

Monitor industry trends (AI, RPA, low-code, cloud) and propose pilots that unlock business value.

Lead proofs-of-concept and scale successful innovations enterprise-wide.

🧙‍♂️ The Magic You Bring

Bachelor’s degree in Information Technology, Computer Science, Industrial Engineering, or a related field. A Master's in Technology Management is highly preferred. Technical experience and knowledge are considered crucial, beyond just the academic major.

5+ years of experience, including a minimum of 2 years leading digital-transformation or enterprise-application initiatives.

Proven experience in process mapping, process re-engineering, and change-management frameworks .

Hands-on experience delivering full-cycle system implementations , end-to-end solution development, and complex integrations/automation .

Strong project-management skills; comfortable managing multi-workstream programs with competing priorities.

Ability to thrive in a fast-paced, evolving environment, adapting quickly to shifting priorities.

Excellent analytical, communication, and stakeholder-management abilities.

Availability for occasional after-hours work to hit critical milestones or resolve high-priority issues.

Inside Snoonu’s Universe

Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.

The Dream We’re Chasing

To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.

The Quest We’re On

To radically transform how people live by leveraging technology to connect them with endless possibilities.

Our Everyday Superpowers

👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”

💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”

🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”

🏅 Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”

🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”

👨‍💼 It's All About People: “Be a team player; together we are stronger.”

Perks & Worklife Magic At Snoonu

🌐 Global Vibes – Collaborate with a worldwide crew.

🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.

🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.

🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.

🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.

Beyond the Code: Giving Back Matters

We don’t just build app. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.

Diversity Isn’t Just a Buzzword

At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.

Let’s Build the Future Together

Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.

Stay in the loop—connect with us on LinkedIn!