Director of Facilities

Job Description: Director of Facilities

Position Overview
The Director of Facilities leads a direct report team of facility managers, coordinators, and engineers to uphold the physical, mechanical, and environmental performance of Strive Pharmacy's national network of 503(a) compounding pharmacies and facilities. Together, these 13 sites, once current projects are complete, will encompass well over half a million square feet of total real estate and include office space, warehouses, and both non-sterile and sterile production areas.

Reporting to the Vice President of Pharmacy Development, the Director of Facilities is responsible for ensuring that these sites within their portfolio are capable of reliable and efficient operations, as well as being compliant with applicable regulations, such as USP 795, 797, and 800, among others. Through their direct reports, as well as an indirect team made up of Facility Maintenance Technicians, Compounding Mechanical Specialists, and Facility Support Specialists, this role manages preventive and corrective maintenance programs, housekeeping functions, vendor relationships, building systems and compounding and fulfillment equipment, and utility infrastructure in support of production and administrative functions.

While technical proficiency in facility management is essential, this role also highly prioritizes leadership competency and the ability to manage complex human and capital resources. In addition to a strong emphasis on growing and developing the Facilities team to support the continued growth of Strive, this role will work in close collaboration with other parts of the Pharmacy Development organization, focused on program development and execution, as well as many other Strive stakeholders, including operations, compliance, quality, IT, and others.

Job Type: Full-Time, Exempt, Remote

Location: Remote. Preference will be given to applicants near one of our pharmacy locations in either Arizona, Florida or Missouri.

Key Responsibilities

• Leadership & Team Management: Direct and develop a team of facility managers, coordinators, and engineers to achieve operational excellence, maintenance and housekeeping goals, and compliance standards. Support that team in the growth and development of their subordinate teams.
• Budget & Procurement: Serve as a good steward of company resources, ensuring maintenance budgets are maximized through contracted services procurement and proper approvals are obtained for major expenses. Work closely with the Finance Department to help establish better facility maintenance budgets and tracking mechanisms.
• Performance Monitoring: Develop and track facility KPIs (e.g., equipment uptime, PM schedule adherence, corrective maintenance response time, housekeeping metrics). Perform site visits to ensure all technical maintenance and housekeeping work meets Strive's high standards of excellence.
• Communication and Standard Setting: Contribute to national Strive standards for facility management and regularly communicate with company leadership about the status of our network of facilities. Participate in company-wide leadership initiatives.
• Facility Infrastructure: Maintain building systems, such as electrical, plumbing, mechanical, security, and fire/life safety systems, and specialized systems, such as compressed air, refrigeration, and sterilization systems, to ensure continuous operation and compliance with regulations.
• Preventive & Corrective Maintenance: Ensure day-to-day maintenance operations, including both preventative and corrective maintenance and equipment calibration and service, are occurring and are supportive of facility uptime goals. Assist the team in troubleshooting facility and equipment issues to minimize downtime and ensure system reliability, if necessary.
• Housekeeping Oversight: Ensure the cleaning and housekeeping operations for non-laboratory areas, are occurring to promote a professional, safe, and well-maintained environment throughout the facilities.
• Regulatory Compliance: In consultation with relevant Strive Departments, ensure all facility and equipment maintenance and upkeep programs align with applicable standards including USP <795>, <797>, and <800>, and OSHA safety protocols.
• Project Management: In conjunction with other Strive resources, support capital improvement and renovation projects involving HVAC upgrades, new equipment installation, or facility expansion.
• Site Safety: In partnership with Strive safety teams and site leadership, maintain site safety and emergency response programs, including fire, security, and environmental systems.

Qualifications

• 10+ years of progressive leadership experience in complex facilities management roles, ideally in a highly regulated industry, such as the healthcare, pharma, laboratory, or semiconductor sector, that includes complex building systems and equipment, such as Strive uses in its cleanroom production environments.
• Proven track record of managing multiple, geographically dispersed sites.
• Proven track record of managing and developing multi-tiered teams.
• Demonstrated technical knowledge in complex building systems, such as HVAC, electrical, plumbing, etc.
• Excellent communication, negotiation, and leadership skills.
• A collaborative, professional leadership style and demeanor.
• A strong work ethic.
• Knowledge of the regulatory landscape for 503(a) compounding pharmacies preferred.

Travel
Up to 50% travel

Reports To
Vice President of Pharmacy Development