Vice President for Management and Operations

Purpose:

The Vice President for Management and Operations (VP for M&O) provides executive strategic leadership and is accountable for the University's operational and service infrastructure. This executive role is responsible for overseeing the efficient, safe, and effective delivery of all core campus operations, including buildings and grounds, campus services and security. The position ensures that all buildings meet safety and regulatory standards and leads the division to deliver client-centered service. It will also align with the University Architect for all buildings and renovation projects and off-campus real estate properties.

Responsibilities:

Executive Strategy and Operational Accountability:

• Provide executive strategic leadership and assume full operational oversight for all physical and service infrastructure, energy, maintenance, campus services and security, ensuring seamless coordination and performance

Facilities, Infrastructure, and Energy Management:

• Oversee the maintenance, repair, and improvement of the University's physical facilities for all campuses and properties
• Develop and implement comprehensive maintenance programs for campus buildings, grounds, and infrastructure
• Ensure utilities and energy solutions meet University needs, track energy performance, usage, and costs, and promote efficiency initiatives where possible

Core Campus Services and Client Experience:

• Lead the delivery of a wide range of essential services, including, but not limited to, landscaping, housekeeping, housing, transportation, events and food services, medical services, travel, and business support
• Champion a client-centered culture and service-driven approach

Strategic Oversight of Security and Safety:

• Provide strategic leadership and oversight of all campus security and safety programs, encompassing security operations, environmental health and safety, fire safety, and emergency management, and ensuring compliance with regulations and protecting university personnel, assets, and information.

Financial Stewardship and Compliance:

• Develop effective processes to manage all major contracts, budgets, and staffing. Ensure all buildings meet safety and regulatory standards. Oversee the assessment and management of security and environmental, health and safety (EHS) risks, ensuring compliance with all applicable laws and regulations

Policy, Performance, and Collaboration:

• Develop and implement divisional policies and procedures, including a comprehensive standard operating procedure (SOP) handbook
• Develop and monitor key performance indicators (KPIs) for the different departments
• Partner with other departments and leadership to address facility-related needs and support operational requirements with a customer service focus

Requirements:

Minimum Education Requirements:

• Bachelor's degree in any engineering discipline, master's degree preferred

Experience:

• Minimum 20 years of progressive facility management or operations experience, with a minimum of 10 years in an executive leadership role
• Strong track records in maintenance and operations are essential

Skills:

• Facilities Management Expertise: Proven executive experience in managing and maintaining large-scale, complex institutional facilities and diverse operational assets
• Strategic Business Acumen: Ability to align all M&O operational priorities directly with the University's overarching institutional goals and financial strategy
• Executive Management: Ability to set priorities, monitor progress, track details, and develop or implement strategic action plans to achieve organizational goals, including assessing and resolving complex problem situations
• Strategic Leadership: Ability to positively influence others, assess situations for importance or risks, and make clear, timely decisions aligned with organizational vision and values
• Communication: Strong verbal and written communication skills are mandatory for stakeholder engagement and executive reporting
• Conflict Resolution: High proficiency in negotiation, conflict resolution, and delivering persuasive presentations to executive and governing bodies

This position is open until filled

Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted

"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."

“We thank all individuals who have expressed interest in working at The American University in Cairo.”