Qureos

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Director of Strategic Communications

Phoenix, United States

RESPONSIBILITIES

Strategic Communication Planning:

  • Develop and implement comprehensive communication strategies that promote the agency’s services, culture, and achievements.
  • Align communication efforts with overall business objectives and marketing plans.
  • Identify award opportunities, write case studies, and manage submissions to showcase leadership and organizational accomplishments.


Spanish-Language & Multicultural Communications:

  • Transcreate ideas into culturally relevant concepts and strategies that reflect Latino cultural nuances.
  • Review and proofread all Spanish-language content for accuracy and authenticity; when capacity allows, support with copywriting.
  • Oversee content that resonates with diverse Latino audiences and is aligned with Latino marketing strategies.
  • Collaborate with the design team to develop Spanish-language campaigns from inception.
  • Oversee all Spanish translations across communication channels.


Internal Communication:

  • Foster effective internal communication to keep employees informed, engaged, and aligned with agency values.
  • Oversee creation of internal newsletters, memos, and case studies.
  • Measure and report on the effectiveness of internal communication strategies.
  • Track and analyze communication performance using relevant metrics.
  • Analyze data to extract insights and inform communication and organizational strategies.
  • Provide regular reports and insights to agency leadership.


External Communication & Media Relations:

  • Develop and execute media relations campaigns in collaboration with the communications team.
  • Serve as the lead in client calls, ensuring clear communication, strategic alignment, and a strong representation of the team’s perspective.
  • Build and maintain relationships with media outlets, journalists, and industry influencers.
  • Prepare press releases, op-eds, articles, messaging matrices, and other external content.
  • Coordinate crisis communication efforts when necessary.


PR Management & Advocacy:

  • Develop and execute PR strategies aligned with organizational and campaign goals.
  • Identify key channels, stakeholders, and messaging for effective outreach.
  • Manage public relations campaigns and events.
  • Coordinate press outreach and media relations for all clients.
  • Craft inclusive, culturally sensitive messaging tailored to campaign objectives.
  • Ensure alignment across internal teams and client goals.


RFP & Business Development Support:

  • Lead the RFP process, ensuring timely, strategic, and high-quality submissions.
  • Collaborate with cross-functional teams to gather content and insights.
  • Support business development by producing compelling proposal responses that reflect agency strength.


Content Creation & Brand Management:

  • Oversee content creation for messaging matrix, website, blog, email marketing, and social media, and any other formats.
  • Develop and implement a social media strategy to grow followers and engagement.
  • Ensure all content is engaging, on-brand, and relevant to target audiences.
  • Maintain brand guidelines and ensure consistent messaging across all platforms.
  • Monitor brand sentiment and mentions across online and offline channels.
  • Provide strategic input on branding trends and agency positioning, offering copy-driven recommendations that elevate voice, tone, and storytelling.


Leadership & Organizational Strategy:

  • Manage a team of communication professionals, including writers, translators, and PR specialists.
  • Provide mentorship, guidance, and performance evaluations.
  • Identify and assess potential risks, taking proactive steps to mitigate them.
  • Structure and facilitate effective decision-making processes to improve organizational health and impact.
  • Consider long-term organizational strategy, weighing diverse inputs and identifying innovative opportunities.


Project & Resource Management:

  • Assign, track, and manage communication hours across projects.
  • Reconcile hours to ensure cost-efficiency and alignment with strategic goals.


BENEFITS

  • 14 paid holidays
  • Health, dental, and vision insurance
  • 401K with employer matching 
  • Profit sharing
  • Joining a collaborative, upbeat team!


SCHEDULE

Monday to Friday.

Must be able to work on-site at the Phoenix location. Remote work is not available for this position.

Please submit your 3 references or questions to hr@thecolibricollective.com


At The Colibri Collective, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of a disability, we will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

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