DISPATCH

Are you a detail-oriented, customer-focused professional who thrives in a fast-paced environment? Huntleigh USA is seeking a reliable Wheelchair Dispatcher to join our team and help keep our 24/7 airport operations running smoothly.

What You’ll Do:

As a Wheelchair Dispatcher, you’ll play a key role in the coordination and communication of our wheelchair services team. Responsibilities include, but are not limited to:

• Assign and dispatch Wheelchair Attendants throughout the terminal using a VHF two-way radio

• Prepare daily assignment tables and paperwork

• Monitor and ensure timely pick-up and drop-off of passengers according to schedules

• Maintain regular communication with airline personnel and passengers

• Distribute and collect radios, paperwork, and other tools at the beginning and end of shifts

• Track daily operations, file reports, and maintain accurate records

• Alert attendants to potential issues such as weather, traffic, or construction delays

• Answer incoming calls and route them appropriately

• Support management with additional tasks as needed

Who You Are:

• A strong communicator with a professional and calm demeanor

• Highly organized and capable of managing multiple tasks at once

• Someone who works well independently and as part of a team

• Passionate about providing excellent customer service in a high-volume setting

Qualifications:

• High school diploma or GED required

• Must be at least 18 years old

• Clear and verifiable employment history

• Valid U.S. work authorization

• Clean driving record

• Ability to pass a drug and alcohol test

• Minimum typing speed of 25 WPM

• Proficiency in Microsoft Excel, Word, Outlook, and Google Maps

• Previous dispatch experience is a plus

• Strong phone etiquette and radio communication skills

• Familiarity with the local metro area is helpful

Work Environment & Requirements:

• Office setting within an airport environment

• Must be able to sit for long periods and stay alert throughout your shift

• Flexible schedule required—including nights, weekends, and holidays

• Must remain calm and make decisions quickly under pressure

Ready to Apply?

Be part of a team that helps travelers move with care and dignity. If you’re organized, reliable, and ready to make a difference, we want to hear from you.