Dispatch Assistant

Overview
Join our dynamic team as a Dispatch Assistant, where you will play a vital role in coordinating transportation activities and ensuring seamless communication across our logistics network. This energetic position offers an exciting opportunity to contribute to efficient supply chain operations by managing dispatching processes, utilizing advanced transportation management systems, and supporting freight movement. Your proactive approach and strong communication skills will help optimize fleet utilization, improve delivery accuracy, and enhance overall operational efficiency.

Duties

• Coordinate daily dispatch activities for freight shipments using transportation management systems
• Utilize GPS tools to track vehicle locations, optimize routes, and ensure timely deliveries.
• Manage inbound and outbound shipping schedules, including shipping & receiving documentation and freight coordination.
• Communicate effectively with drivers, carriers, warehouse teams, and customers via multi-line phone systems while maintaining professional phone etiquette.
• Enter data accurately into transportation management systems platforms to ensure real-time updates and reporting. Track shipments and ensure on time delivery.
• Assist with logistics analysis by reviewing transportation data to identify efficiencies, resolve issues, and improve supply chain processes.

Qualifications

• Excellent communication skills with the ability to handle multi-line phone systems professionally.
• Ability to multitask effectively in a fast-paced environment while maintaining excellent phone etiquette and organizational skills. Embark on this rewarding journey where your expertise fuels our success!
• Thrive in a fast-paced environment, solving problems and know how to keep freight moving efficiently while building strong relationships with drivers and carriers. Experience in transportation or logistics is a plus, but attitude, organization and communication skills matter most.

Work Location: In person