Dispatch Executive

• Coordinate and schedule transportation activities, including the dispatch of drivers and vehicles.
• Monitor and track shipments to ensure on-time delivery.
• Resolve any issues that arise during transportation, such as delays or route changes.
• Serve as the primary point of contact for drivers, customers, and internal teams.
• Provide status updates to customers and address any inquiries or concerns.
• Maintain clear and accurate communication channels with all stakeholders.
• Develop and optimize transportation routes to minimize costs and improve efficiency.
• Plan and adjust schedules based on traffic, weather conditions, and other factors.
• Ensure compliance with regulations and company policies.
• Prepare and maintain accurate records of dispatch activities, including shipment logs, delivery notes, and vehicle maintenance records.
• Generate and analyze reports to identify areas for improvement.
• Ensure all documentation complies with legal and regulatory requirements.
• Quickly and effectively address any transportation-related issues or emergencies.
• Implement solutions to improve operational efficiency and prevent future problems.
• Collaborate with other departments to resolve any logistical challenges.
• Provide exceptional customer service by ensuring timely and accurate deliveries.
• Address customer complaints and feedback in a professional manner.
• Work to continuously improve customer satisfaction.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person