Dispatch Executive/ Load Booking Internationally

Job description

A Canadian Based Logistics Company is looking for a candidate for the position of Dispatch Coordinator/ Load Booking (Night Shift 05:00PM- 02:00AM) in their office operating from Rawalpindi.

Qualifications:

· Exceptional communication skills with individuals at all levels of the organization, both oral and written.

· Able to work efficiently as a part of the team as well as individually in high pressure situations.

· High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.

· Coordinate and plan with department peers to dispatch the company’s resources effectively and efficiently and strong work ethic with positive team attitude.

· Maintain communication with all team members and ensure that they are where they are supposed to be, and they are returning to the base in a timely manner.

· Enter, manage, and dispatch all orders with dispatch Software.

· Track shipments from pick-up through delivery so that accurate, up-to-date information can be provided regarding any shipment, update on the transportation system.

· Coordinate product delivery schedules with customers, arrange appointments and scheduling and handle customer inquiries in a timely, professional manner.

· Negotiate rates directly with customers and vendors.

· Preparing dispatch related paperwork, manage Customs documents and records.

· Strong written and verbal English communication skills are essential.

· Communicate specific freight requirements and procedures to carriers.

· Handle customer inquiries in a timely, professional manner.

· Update customer web portals with up-to-date load information.

· To perform other duties as assigned by the reporting manager.

Requirements:

1 year of Call Centre/internationally dispatch experience is must.

Demonstrated ability to manage high-stress situations calmly and effectively.

Demonstrated ability to actively manage multiple, concurrent projects.

Good command of MS Office (Excel and Word) is essential with an ability to quickly learn new software.

Should be comfortable with night shift.

Job Types: Full-time

Salary: (Can be negotiated)

Job Types: Full-time, Contract

Allowances:

Fuel Allowance

Commission and Bonuses

Job Type: Full-time

Pay: Rs60.00 - Rs80.00 per month

Work Location: In person