Dispatcher

Pay

Starting at $17 per hour

Hours

Monday - Friday: 10 AM - Close

Benefits

• Medical / Vision / Dental Benefits eligibility after 3 months of employment
• 401k Match up’s eligibility after 1 year of employment

Responsibilities

• Monitor progress of our vans by checking GPS and/or contacting drivers, and update internal records
• Conduct 30-minute check in, and update the Dispatch and Logistics Teams regarding delays and critical service issues
• Provide first level of support to drivers for pickup, delivery, or equipment issues, and escalate issues to appropriate individuals, as needed.
• Troubleshoot On The Road issues, proposing and implementing solutions
• Communicate with customers to address inquiries and requests
• Send dispatch notifications to customers
• Check in/out transporter related equipment, and report missing equipment to management
• Create GPS Routes using our GPS system
• Verify and complete internal dispatch records
• Identify and record HR related issues, and report to HR
• Prepare driver documentation
• Occasionally cover driver routes
• Cover other Dispatch shifts, as needed

Pay: $16.00 - $17.00 per hour

Work Location: In person