Dispatcher

PRIMARY RESPONSIBILITIES:

• Comply with all NOV Company and HSE policies and procedures.
• Complete all relevant company web-based training.
• Responsible for accuracy and completion of all paperwork associated with shipping and receiving of downhole tools and following all SSP’s and procedures that are required for the dispatch dept.
• Responsible for the safe loading and unloading of downhole tools utilizing either an overhead crane or a forklift onto various sizes of truck and trailer combinations.
• Participate in action plans for new projects as defined by dispatch manager.
• Assist with various tool reports such as, tools out, down and dirty and tools shipped.
• Coordinate with shop technicians, shop supervisors, shop manager and sales team for tool requirements.
• Responsible for answering phones/emails promptly and giving updates on requests to internal or external customers.
• Responsible for keeping all incoming and outgoing racks organized and on correct rack.
• Perform other work-related tasks as assigned by dispatch manager.

EDUCATION & EXPERIENCE QUALIFICATIONS:

• High school diploma or equivalent preferred
• 2 years of dispatch experience preferred

JOB REQUIREMENTS:

• Able to work in a non-air-conditioned environment at times.
• Work schedule will vary month to month due to tool demands. Must be able to work nights and/or weekends due to rotating schedule set by dispatch manager.
• Must be able to be on call at various times as scheduled by dispatch manager.
• Able to communicate professionally with internal and external customers.
• Able to multitask and prioritize tasks as needed.
Able to work with various personalities.

BEHAVIORAL COMPETENCIES:

• Integrity and Trustworthy
• Perseverance
• Drive for Results
• Interpersonal Savvy
• Collaboration
• Good Multitasking skills

TECHNICAL COMPETENCIES:

• Must be able to with MS office programs (Excel, Word, Outlook) and willing to learn our company systems TAT and EDS