Dispatcher

What You’ll Do

Reviews daily schedule
Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required
Answers phone assists drivers as needed and takes customer orders from Sales
Operates scale to weigh incoming and outgoing trucks
Records appropriate information on tickets for each truck including customer, job, and weight of deliveries
Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements
Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable
Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered
Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries (May forward customers to sales department for further assistance if needed)
Generates daily, weekly and monthly reports of activity
Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials
Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account
Ability to read maps and provide drivers with directions to customer locations
Performs other duties as required or assigned

What You’ll Need

Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties

May be required to provide directions using maps and utilizing Spanish translator if needed

Three years of work experience with similar job duties or industry
Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine
Ability to read maps and provide drivers with directions to customer locations
Ability to speak and understand Spanish is a plus

Working Conditions

Able to stand for several hours per day and work for long periods without a break
Able to work in dusty, noisy environment
Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies

What You'll Get