Dispatcher I - Paratransit

JOB
The City of Detroit's Department of Transportation is currently accepting applications for a Dispatcher I Paratransit for their DDOT Vehicle Operation division. Under general supervision, the Dispatcher I is responsible for performing paratransit dispatching duties such as scheduling, routing, and dispatching of vehicles.

EXAMPLE OF DUTIES
Provide paratransit dispatching and routing services to seniors and disabled individuals by dispatching paratransit vehicles. Enter data into computer by keyboard entry devices to complete dispatch calls. Adjust, review, revise, and produce final schedules using scheduling software. Ensure that the appropriate parties are notified in the event of accidents or incidents.Monitor computer and maintain communication with drivers via two-way radio on information regarding scheduling issues and field situations. Schedule driver and vehicle assignments. Assist with producing daily and monthly reports, logs, and records, and assist with entry of trip data.Process and file schedules, reports, and related documents. Assume the role of a Dispatcher II, as needed.May perform additional duties as assigned.

SUPPLEMENTAL INFORMATION
Evaluation PlanInterview: 70%Evaluation of Training, Experience & Personal Qualifications: 30%Total of Interview and Evaluation T.E.P: 100%Additional points may be awarded for: Veteran Points: 0 – 15 pointsDetroit Residency Credit: 15 pointsLRD: 07/02/2025