District Coordinator

Job Summary:
The District Coordinator supports and enhances the capacity of the District Manager to fulfill their responsibilities and to meet the expectations of the region. Key responsibilities include responding to resident complaints and concerns, coordinating the regional calendar and completing onboarding for all new employees within the region. Our ideal candidate will be highly organized and have excellent communication skills.

Essential Functions:
Responsible for answering phones, providing information, and receiving information concerning matters involving the region

Direct resident issues to proper manager when necessary and assist in resolving resident problems via telephone and email; must be able to handle complaints from residents with minimal involvement of the District Manager

Respond to residents in a timely manner via phone or email

Maintain a regional calendar and assures that complete information is available on all matters

Coordinate appointments, meetings, seminars, training classes, planning sessions, special events, and communications for region

Make travel arrangements for regional employees

Prepare expense reports and PCARD statements for regional employees as directed

Responsible for Onboarding and first day activities for all new hires within the region; includes onboarding paperwork and I-9 verification, completing on-line courses, assigning mentors, and other tasks

Initiate and maintain reports and surveys as requested

Completes OFR’s for DM signature Coordinate financial reviews and market updates

Record and complete minutes of meetings as assigned

Conduct research and gather information in support of the supervisor’s decision-making responsibilities

Collect and review monthly incentives; obtain approvals from District Manager (s) and forward to correct department

Verify all CM leases are correct in leasing incentives

Organize and facilitates Camden’s pilots and initiatives

Work closely with communities to provide direct technical assistance and resources

Directs specific departmental projects as assigned

Responsible for coordinator of leasing contests

Completes Tours Books (Fact Sheets)

Complete routine clerical functions within established time frames

Maintain current working knowledge of Inside Camden, Camden Policies and Procedures, and programs including: OneSite, ETA, ESS, JDE, TAP, YieldStar, Leasing Incentives

Requirements:
High School Diploma required; Bachelor’s degree preferred

1-3 years of experience at administrative level supporting multiple managers performing complex clerical duties

Experience with OneSite, YieldStar, and Ultimate Software preferred

Advanced training in typing and general office procedures

Excellent written and verbal communication skills

Proficient in Word, Excel, Outlook, PowerPoint

Must be highly organized and able to handle multiple tasks simultaneously

And here’s the fine print HR wants you to know

Job is intermittently sedentary but requires mobility (i.e., climb stairs)

Will use some repetitive motion of hand-wrist in using computer and writing

Works in a typical office setting

Emotional stability and personal maturity are important attributes in this position

Must handle stressful, urgent, novel and diverse work situations on a daily basis

May require long hours and odd schedules (including weekends)

Position requires periodic travel by automobile to handle work-related activities

May require airline travel, out-of-town and /or overnight trips

Attendance and punctuality is essential for success in this position

Hazards can be minimized with proper lifting techniques, SDS, general safety training, and wearing appropriate PPE

Contact your HR team for the position’s Physical Demands Analysis

This job description is not an all-inclusive list of duties and responsibilities. Camden may add or change responsibilities in order to meet business and organizational needs. Employees must meet qualification standards that are job-related and consistent with business necessity and must be able to perform the essential functions of the position, with or without reasonable accommodations.

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