Doorman

Job Description:

Al Habtoor Palace Dubai is looking for a well-presented and courteous Doorman to join our team. The ideal candidate will be the first point of contact for guests, creating a welcoming and professional first impression for our property. This is a unique opportunity to be part of one of Dubai’s most iconic luxury hotels, where timeless elegance meets exceptional service.

Key Responsibilities:

Guest Reception & Assistance

• Welcome guests/visitors with a friendly and professional attitude.
• Mans the main door to welcome/bid farewell to guests while maintaining smooth flow
• Open doors and assist guests with entry and exit.
• Provide assistance with luggage, parcels, or directions as needed

Customer Service

• Maintain a pleasing and professional personality at all times.
• Anticipate guest needs and respond promptly to inquiries or requests.
• Coordinate with the reception, concierge, valet, and security teams to ensure seamless service.

Security & Safety

• Monitor entry and exit points to ensure only authorized persons access the premises.
• Report any suspicious activity or safety concerns to security personnel.
• Assist in emergency procedures (fire drills, evacuations, etc.).

Communication & Coordination

• Maintain clear communication with the front desk and management regarding guest arrivals and departures.
• Relay messages or packages to the appropriate departments or individuals.

Operational Support

• Assist with valet parking coordination, taxi arrangements, or transport requests.
• Support housekeeping or maintenance teams by reporting damages or irregularities in the entrance area.

Representation & Etiquette

• Act as an ambassador for the company, maintaining a courteous and respectful demeanor.
• Ensure all guests receive a positive first and last impression of the property.

Requirements:

• Previous experience as a Doorman, Concierge, or in luxury hotel or hospitality/customer service preferred
• Welcoming personality with excellent communication skills
• Well-groomed appearance and positive attitude
• Physically fit and able to stand for extended periods
• Flexibility to work shifts, weekends, and holidays

Benefits:

• Competitive salary
• Accommodation and transportation (as per company policy)
• Uniform and meals provided
• Growth and training opportunities

If you take pride in offering excellent service and have a professional, approachable demeanor, we’d love to hear from you!

Job Types: Full-time, Permanent