Qureos

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E-Commerce Manager

Antalya, Turkey

Rixos Hotels, with 25 years of experience in the tourism sector, continues to grow worldwide as a Turkish brand with new investments, driven by a management model based on dynamic, flexible, and proactive strategies. Currently, we operate 43 different hotels, theme parks, and special projects across 3 continents and 8 countries.


In Turkey, we provide services to our guests in various concepts with a talented workforce of approximately 8,000 people in the Antalya, Muğla, and Istanbul regions.


We are looking for a " E-Commerce Manager " to join our team at Rixos Headquarters, one of the most prestigious units of our group.


Responsibilities:


  • Oversee all digital distribution channels to ensure a seamless experience across OTAs, brand websites, and GDS, maximizing room revenue and occupancy,
  • Develop and implement e-commerce strategies that enhance the hotel’s online presence and align with Rixos Hotel’s luxury brand standards,
  • Collaborate with marketing and revenue management teams to execute pricing, distribution, and promotional strategies that drive direct bookings and optimize distribution costs,
  • Monitor competitor pricing, market trends, and booking behaviors to adjust strategies in real time for optimal performance,
  • Partner with Sales and Marketing teams to optimize online promotions, seasonal campaigns, and exclusive packages tailored to target markets,
  • Conduct regular audits of third-party platforms to ensure accuracy in hotel descriptions, room rates, and availability,
  • Track and analyze the performance of digital channels, identifying areas for improvement and new opportunities to increase profitability,
  • Produce booking trend analyses and forecasts to support demand management and pricing strategies,
  • Ensure all guest issues or complaints related to digital bookings are handled professionally and resolved promptly.


Requirements:


  • Proven experience in e-commerce, revenue management, or digital distribution within the luxury hospitality sector,
  • Strong understanding of digital distribution platforms including OTAs, GDS, brand websites, and direct booking systems,
  • Excellent analytical skills with the ability to interpret data and trends to drive revenue growth,
  • Proficiency in managing multiple digital platforms and optimizing pricing strategies,
  • Fluency in English,
  • High attention to detail, strong problem-solving abilities, and a proactive mindset.

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