Ecommerce Coordinator

About Us

Since 1977, LAGOS has been a pioneer in fine jewelry, combining precious materials and expert craftsmanship to offer modern, iconic styles. Founded by master jeweler, Steven Lagos, the brand’s signature Caviar collections offer bold, unique styles that encourage personal expression. Today, Steven’s daughter. Kate Lagos serves as Associate Designer and Brand Stylist, continuing the tradition of excellence and creativity that defines the brand’s iconic Caviar collections.

Position Summary

The LAGOS Ecommerce Coordinator must be a high-energy team player who can think strategically and use their knowledge of Ecommerce, Digital Marketing & Project Management to execute all site updates per the Digital cadence. The Ecommerce Coordinator will be responsible for building and deploying seasonal and evergreen Shopify pages. The Ecommerce Coordinator will work closely with the Ecommerce Manager on execution of the digital linking strategy across channels. They will run all search reporting for the department and report back findings to optimize on-site search functionalities. The Ecommerce Coordinator will own all on-site testing to rectify customer pain-points and ensure the site is fully optimized. They will have a passion for current digital trends and possess strong business acumen.

Ideal Candidate

You are a digitally savvy, detail-oriented professional with a passion for creating seamless online experiences that drive engagement and conversion. As someone who thrives in a fast-paced, deadline-driven environment, you bring a strong understanding of Ecommerce platforms—especially Shopify—and a proactive mindset to problem-solving and process improvement. You love digging into data, uncovering search trends, and using that insight to optimize the user journey. You're confident in managing multiple projects at once and taking ownership of page builds, testing, and reporting with accuracy and efficiency. With excellent communication skills and a collaborative spirit, you work effectively across departments and ensure every digital update aligns with brand standards and business goals. You’re driven by a desire to enhance the customer experience and are excited to contribute to a dynamic, luxury-focused Ecommerce team.

Essential Functions

• Site Content & Page Management – Build and deploy homepages, gift guides, collection pages, and key landing pages updates in Shopify, ensuring assets are accurate, functional, and on brand.
• Navigation & Merchandising – Maintain and update top navigation, mobile navigation, and product listing pages with banners, shoppable content, and seasonal categories to support key marketing and product stories.
• Monthly Exclusive Launches – Own the planning and execution of monthly product drops by managing the launch calendar, coordinating timelines, and partnering with internal teams to deliver seamless, on-brand releases.
• Creative Briefing – Develop and submit briefs for key landing pages, shoppable lookbooks, inline banners, and site enhancements to guide creative and cross-functional partners. Partner closely with Manager and Director to ensure briefs align with key marketing moments and product stories throughout the site.
• SEO & Search Optimization – Monitor site search performance, manage redirects, and conduct keyword research to support weekly SEO optimizations, blog content, and search experience.
• A/B Testing & Personalization – Assist E-Commerce Manager in planning and executing A/B tests to enhance customer experience and conversion.
• Site Health & QA – Conduct daily site testing to confirm accuracy and functionality, resolving 404 errors, broken links, or product updates to ensure a smooth user experience.
• Analytics & Reporting – Provide weekly reporting on homepage performance, landing page sessions, and search trends to identify opportunities for improvement.
• Project Coordination – Manage digital updates and tasks in Asana, ensuring clear communication and alignment across Ecommerce, Creative, and Marketing teams.

Qualifications

• BA/BS degree in business, marketing, or related field.
• Shopify experience.
• 2+ years’ experience in Ecommerce, preferably within the luxury or fine jewelry industry.
• Highly organized.
• Experience with website functionalities.
• Understanding of site merchandising strategies and tools; experience with platforms such as Algolia or Search spring a plus.
• Able to prioritize and manage multiple projects simultaneously in a fast-paced, deadline-driven environment; autonomous.
• Detail-oriented and able to multi-task with a strong customer-focus.
• Proactive problem-solving skills & highly organized.
• Excellent written and oral communication skills.
• Passion for the consumer, ensuring a best-in-class user experience.

Core Competencies

• Customer Focus - Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ needs; promoting and operationalizing customer service as a value.
• Driving for Results - Setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.
• Building Trusting Relationships - Using appropriate interpersonal styles to establish relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions.
• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make change successful.
• Professional Knowledge and Skills- Having achieved a satisfactory level of technical, functional, and/or professional skill or knowledge in area of expertise; keeping up with current developments and trends in area of expertise; leveraging expert knowledge to accomplish results.

Equal Employment Opportunities

LAGOS is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin, or citizenship. We are committed to a diverse workforce. We value all employees’ talents and support an environment that is inclusive and respectful.

Other Duties

Please note this job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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