Ecommerce Executive - Product Listing and Order Management

Must have worked with online/ecommerce companies.

Must know how to list products in website and other social media platforms.

Job Purpose:

• Online Operations – To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers’ issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.
• Reporting – Analyse sales data and market trends to identify growth opportunities.
• Order Management
• Answer "incoming or make outgoing calls and provide chat support" about product availability, quality, order status, and delivery status.
• Process orders received through online channel.
• Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.
• Maintain the accuracy of all data and verify the same for all customer services.

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED3,500.00 per month

Application Question(s):

• What is your visa status?

Education:

• Bachelor's (Required)

Experience:

• Products listing: 2 years (Required)

Language:

• Tamil (Required)