Ecommerce Manager

Role Overview

The Ecommerce Manager will be responsible for driving growth across our online platforms, managing the day-to-day operations of our ecommerce business, and ensuring a seamless customer journey. This role requires a blend of strategic thinking, digital marketing expertise, and operational excellence.

Key Responsibilities

• Develop and execute ecommerce strategies to achieve sales, conversion, and profitability targets.
• Manage product listings, pricing, promotions, and inventory across ecommerce platforms (website, marketplaces, and social commerce).
• Optimize the online customer journey to maximize engagement, retention, and sales.
• Monitor site performance, analytics, and user behavior to identify opportunities for improvement.
• Collaborate with marketing teams on campaigns, SEO/SEM, and digital advertising.
• Oversee ecommerce order fulfillment, delivery, and customer service processes.
• Conduct regular competitor analysis and market research to identify trends and opportunities.
• Manage relationships with technology vendors, payment gateways, and logistics partners.
• Prepare weekly/monthly performance reports for management with actionable insights.

Qualifications & Skills

• Bachelor’s degree in Business, Marketing, Ecommerce, or related field (Master’s preferred).
• 5+ years of proven experience in ecommerce management,
• Strong knowledge of ecommerce platforms Shopify
• Proficiency in digital marketing tools (Google Analytics, Meta Ads, SEO tools, etc.).
• Excellent analytical, organizational, and project management skills.
• Strong leadership and team collaboration abilities.
• Customer-centric mindset with a focus on delivering exceptional user experiences.

Job Type: Full-time

Pay: Rs80,000.00 - Rs100,000.00 per month

Work Location: In person