ELV Sales Coordinator

Key Responsibilities:

• Assist the sales team in preparing quotations, proposals, and follow-ups for CCTV and ELV solutions.
• Coordinate with technical and project teams to ensure accurate product specifications and solution designs.
• Maintain and update the customer database, sales records, and reports.
• Track orders from receipt to delivery and installation, ensuring timely execution.
• Handle customer inquiries, complaints, and escalations professionally and promptly.
• Assist in planning sales campaigns and marketing activities.
• Prepare and submit weekly/monthly sales reports to management.
• Liaise with suppliers/vendors for product availability, pricing, and technical details.
• Support the sales team during client meetings, presentations, and site visits.
• Ensure compliance with company policies, procedures, and relevant regulatory requirements.

Qualifications & Skills:

• Bachelor’s Degree / Diploma in Business Administration, Marketing, Electronics, or related field.
• Minimum 2–4 years’ experience in sales coordination, preferably in CCTV, security, or ELV systems.
• Good knowledge of CCTV, access control, and security solutions is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Word, Excel, Outlook) and CRM software.
• Customer-focused with a proactive attitude.

Key Competencies:

• Coordination and team collaboration
• Attention to detail
• Problem-solving and follow-up skills
• Time management and prioritization
• Customer service orientation

Job Type: Full-time