Email Chat Support Representative

Responsibilities:

Manage Customers' live chat, emails and inbound/outbound calls
Reporting about the progress of the project
Can handle meetings with other teams

Qualification and Experience:

· Minimum 1-3years experience in a customer support role or supervision.

· Proficient in spoken and written English.

· Experience in Zendesk, Gorgias, and Customer Type CRM.

· No sales, targets, or commission-based work

Compensation:
Market competitive salary based on relevant experience and interview

Location:
Model Town Link Road, Lahore.

Job Type: Full-time

Pay: Rs40,000.00 - Rs55,000.00 per month

Application Question(s):

• What is your current salary?
• What is your expected salary?
• Have you 1-2 years of experience in Chat support and calling?
• Are you applying for the Afternoon Shift (11am-8pm) (12pm-9pm) or the Night Shift (6pm-3am) (9pm-6am) or morning shift (7am-4pm) (9am-6pm)

Work Location: In person