Find The RightJob.

Employee Relations Manager

Purpose

The Employee Relations Manager is responsible for executing employee relations and payroll-related activities assigned by the Senior Manager - Compensation & Employee Relations. The role supports the consistent application of internal policies, conduct standards, payroll controls, and governance frameworks, ensuring accurate documentation, confidentiality, and operational discipline across employee relations and payroll interfaces.

Operating as a senior individual contributor, the role manages ER cases, supports investigations, coordinates payroll inputs (including GPSSA), and contributes to reporting, audits, and digital process improvements.

Strategic Responsibilities

Support the execution of the organization's Employee Relations framework, policies, and procedures
Ensure consistent and fair application of ER processes across all departments
Contribute ER data, case insights, and trend analysis to support management reporting and governance reviews
Support digitalization, automation, and AI-enabled enhancements within employee relations processes

Core Responsibilities

Employee Relations
Execute assigned employee relations cases, including grievances, conduct issues, investigations, and performance-related matters
Collect information, conduct interviews, prepare case documentation, and draft summaries for review and approval
Maintain accurate, confidential, and audit-ready ER records in line with internal governance standards
Apply ER policies consistently and support updates and version control as directed
Payroll & GPSSA Support
Support payroll operations by validating ER-related payroll inputs such as disciplinary actions, unpaid leave, deductions, recoveries, and final settlements
Coordinate GPSSA-related employee data updates, changes, and documentation in collaboration with Payroll and HR Operations
Support reconciliation of payroll exceptions arising from ER actions or employee status changes
Ensure payroll-related documentation linked to ER cases is complete, accurate, and properly approved
Reporting & Governance
Maintain ER and payroll trackers, logs, and case records
Prepare periodic reports on ER cases, trends, and payroll-related ER impacts
Support internal audits, governance reviews, and management reporting through accurate documentation and timely responses
Digital & Systems Support
Use HRIS, payroll systems, and ER case management tools to execute assigned activities
Support HR chatbot content and digital workflows related to ER and payroll processes
Participate in automation and system enhancement initiatives affecting ER and payroll interfaces

Requirements

Education & Qualifications

Bachelor's degree in Human Resources, Finance, Business Administration, or a related field
Master's degree and/or professional certifications (e.g., CIPD, SHRM, WorldatWork/CCP, Certified Compensation & Benefits Professional) preferred

Experience Requirements

7-10 years of progressive HR experience with strong exposure to employee relations case handling and investigations
Experience in an investment organization, financial institution, sovereign-linked entity, or other high-governance environment preferred
Demonstrated ability to independently execute complex ER cases under management direction
Experience working with HR systems, digital workflows, and reporting tools

Technical Expertise / AI / Data Skills

Strong ER case handling and documentation skills
Working knowledge of payroll processes and GPSSA administration
High attention to detail, confidentiality, and governance compliance
Familiarity with HR systems, digital workflows, analytics dashboards, and AI-enabled HR tools

Similar jobs