Enrolement Specialist

• Review enrollment applications for accuracy and completeness
• Ensure all required documentation and information is submitted
• Maintain and update client records in the CRM system

• Reach out to leads via phone, WhatsApp, and email
• Educate them about Elevate Now’s program, process, and benefits
• Address queries and concerns with clarity and empathy
• Guide interested users through each step of the enrollment journey

• Ensure a smooth transition from lead to active user
• Coordinate internally with health coaches and doctors to prepare for client onboarding
• Follow up with enrolled users for confirmation and readiness

• Work closely with health coaches, operations, and medical teams
• Share feedback from potential clients to improve the enrollment experience
• Participate in team huddles and performance reviews

Qualifications

• Strong communication skills in Hindi English
• Prior experience in telecalling, inside sales, or customer onboarding preferred
• Ability to explain complex health-related services in simple terms
• High attention to detail and follow-through
• Must have a laptop and stable WiFi connection
• Comfortable working 6 days/week (Mon–Sat)
• Immediate joiners only

Additional Information