Enrollment Associate

Elevate Horizons, Inc., a sales and business consulting firm that knows helping people starts with flawless logistics, is seeking an Enrollment Associate who can turn paperwork into progress. The Enrollment Associate manages donor and household enrollment workflows with precision, ensuring every application moves fast, fair, and flawlessly.

As an Enrollment Associate, you’ll design smooth enrollment journeys, support program teams, and deliver exceptional experiences for donors and participants. With training in compliance and performance analysis, the Enrollment Associate lays the groundwork for a career in nonprofit program management.

Role Requirements for an Enrollment Associate

• Manage enrollment processes by accurately registering donors, volunteers, and program participants, ensuring compliance with nonprofit standards and campaign objectives.
• Coordinate workflows by supporting program managers with scheduling, task tracking, and productivity monitoring, reinforcing efficiency across charity initiatives.
• Enhance team performance by contributing to daily briefings, applying coaching support, and aligning efforts with fundraising goals.
• Facilitate onboarding by guiding new participants through program guidelines, donation procedures, and data security protocols, building trust and transparency.
• Address enrollment challenges by triaging service concerns or application issues, collaborating with leadership to ensure timely resolution and participant satisfaction.
• Analyze enrollment data and provide insights to leadership, aligning execution with campaign strategies and strengthening donor retention outcomes.

What You’ll Gain as an Enrollment Associate

• Boost your ability to track engagement metrics that support program growth.
• Learn collaborative workflows that help campaigns run effectively.
• Build professional discipline in managing sensitive information responsibly.
• Build quick problem-solving instincts to support participants and donors smoothly.

Qualities That Set You Apart as an Enrollment Associate

• High school diploma or GED required; Bachelor’s degree in Business, Nonprofit Management, Communications, or related field preferred.
• Strong interpersonal and leadership skills to coach, motivate, and positively influence team performance.
• Experience in customer support, enrollment, or program administration within nonprofit, education, healthcare, or community engagement.
• Organized, proactive, and adaptable mindset with resilience to excel in fast‑paced campaign environments.
• Proficiency in CRM platforms, reporting tools, and digital systems to manage donor accounts, track metrics, and ensure compliance.

Pay: $45,000.00 - $52,000.00 per year

Work Location: In person