ERP Implementation Manager

12 months Renewable contract for 2 years project

Role Summary

We are seeking an experienced ERP Implementation Manager to lead and govern the delivery of enterprise application implementations executed by external vendors and system integrators . This role represents the client-side owner , ensuring that vendors deliver according to agreed scope, quality standards, timelines, and budget .

The ideal candidate will have strong experience managing ERP implementations from the client side , with a proven ability to govern vendors, control risk, and assure delivery quality across complex, large-scale programs.

Key Responsibilities

Project Ownership & Governance

• Act as the primary point of accountability for end-to-end delivery of enterprise application projects.
• Establish and manage project governance structures , including steering committees, status reporting, and escalation forums.
• Ensure alignment between business objectives, project scope, and vendor delivery.

Vendor & Partner Management

• Manage and govern external system integrators and vendors (e.g., SAP, Oracle, Microsoft Dynamics partners).
• Ensure vendor deliverables comply with contractual commitments, SLAs, scope, and quality standards .
• Constructively challenge vendors and enforce accountability where required.

Risk, Issue & Dependency Management

• Identify, assess, and proactively mitigate project risks.
• Manage critical issues, dependencies, and cross-stream impacts.
• Ensure timely escalation, decision-making, and resolution.

Quality Assurance & Controls

• Oversee quality assurance across all project phases.
• Review and approve key deliverables, including:
• Functional and technical design documents
• Configuration and solution designs
• Test strategies, plans, and results
• Monitor System Integration Testing (SIT) and User Acceptance Testing (UAT) readiness and execution.

Planning, Budget & Change Control

• Manage project plans, milestones, and schedules.
• Track budget and vendor financial performance against plan.
• Ensure strong change control and scope management processes are followed.

Stakeholder & Business Alignment

• Coordinate with internal stakeholders across business, IT, and leadership teams.
• Ensure organizational readiness for deployment and adoption.
• Provide clear, concise executive reporting and status updates.

Deployment & Transition

• Oversee:
• Data migration strategy and execution (delivered by vendor)
• System integration points
• Cutover planning and go-live readiness
• Ensure smooth transition to post–go-live support and vendor handover .

Required Experience & Skills

• 8–12+ years of IT experience, with significant client-side project management exposure.
• Proven experience managing ERP implementations delivered by external vendors (SAP, Oracle, Microsoft Dynamics, etc.).
• Strong expertise in:
• Vendor management and governance
• Contract and SLA management
• Risk and issue management
• Quality assurance and controls
• Project governance and reporting
• Solid understanding of ERP implementation lifecycles and methodologies.
• Excellent stakeholder management skills, including engagement with senior leadership .
• Ability to operate under pressure and make informed decisions.

Preferred Qualifications

• Project management certifications
• Experience supporting large-scale or multi-entity transformation programs
• Exposure to cloud ERP platforms such as:
• SAP S/4HANA
• Oracle Cloud ERP
• Microsoft Dynamics 365
• Understanding of commercial models, contracts, and vendor SLAs.