Job Summary:
We are looking for an experienced Executive Assistant to oversee activities within the Chief Operations Officer’s office, ensuring proper planning, coordination, and tracking across the Operations sector. This role supports executive-level operations through the following responsibilities:
Responsibilities:
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Maintain and manage the Operations Executive Director's calendar, including scheduling meetings, appointments, and travel itineraries.
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Coordinate travel arrangements, including booking flights, hotels, and ground transportation.
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Prepare briefing materials and agendas for meetings, conferences, and presentations.
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Manage incoming and outgoing emails, calls, and messages, filtering and prioritizing information for the Executive Director.
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Draft and proofread correspondence, reports, and presentations as directed.
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Liaise with internal and external stakeholders, responding to inquiries and providing accurate information.
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Maintain electronic and physical filing systems for efficient document access and retrieval.
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Track deadlines and follow up on outstanding tasks and deliverables.
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Organize and prepare meeting rooms and materials for executive meetings.
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Take accurate and comprehensive minutes during meetings.
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Provide logistical support for internal and external projects led by the Executive Director.
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Maintain strict confidentiality regarding sensitive information and financial matters.
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Exercise discretion and professional judgment in all interactions and decisions.
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Manage petty cash and the administrative budget for the Operations division.
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Coordinate office supplies and equipment needs.
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Assist with special projects and strategic initiatives as assigned.
Qualification:
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Bachelor’s degree in Business Administration, Management, or a related field.
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Minimum of 2 years of experience in executive support, office management, or operations coordination.
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Expert-level skills in follow-up and tracking, with strong attention to detail and deadline management.
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Intermediate proficiency in business planning, communication planning & execution, and project coordination.
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Strong organizational and multitasking abilities to manage complex schedules and priorities.
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Excellent written and verbal communication skills for professional correspondence and stakeholder engagement.
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High level of discretion, professionalism, and confidentiality in handling sensitive matters.