Overview:
The Healthcare Executive Assistant provides high-level administrative and strategic support to assigned senior healthcare executives within a complex health system environment. This role requires exceptional organizational skills, discretion, sound judgment, and the ability to manage competing priorities in a fast-paced, highly regulated setting. The Executive Assistant serves as a key liaison between the executive office, physicians, leadership teams, board members, and external stakeholders
Responsibilities:
Executive Support
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Manage complex calendar coordination, meeting prioritization, and scheduling across multiple campuses and physician leaders
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Prepare executive correspondence, presentations, board materials, and briefing documents, as assigned
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Coordinate executive travel, event logistics, and system-wide meetings
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Screen and prioritize communications, ensuring timely and appropriate responses
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Maintain strict confidentiality regarding organizational strategy, personnel matters, financial information, and legal issues
Governance Support
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Assist with preparation and distribution of board packets and committee materials, as assigned
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Coordinate board meeting logistics and maintain governance documentation, as assigned
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Track follow-up items and ensure accountability for action items, as assigned
Operational & Strategic Coordination
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Support strategic initiatives by tracking timelines, milestones, and deliverables
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Compile reports, dashboards, and executive summaries (quality metrics, financial performance, operational data), as assigned
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Assist in coordinating service line growth initiatives and cross-functional projects
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Facilitate communication between executive leadership and department directors
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Serves as a subject matter expert for key software systems, as assigned
Communication & Stakeholder Engagement
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Serve as a professional liaison to physicians, community partners, and internal leaders
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Draft internal communications, announcements, and executive messaging, as requested
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Represent the executive office with professionalism and diplomacy
Administrative Excellence
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Maintain organized filing systems (electronic and physical)
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Process expense reports, invoices, and contracts
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Support confidential HR-related documentation as needed
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
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Performs compliance requirements as outlined in the Employee Handbook
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Must adhere to the DCH Mission, Vision, and Values including creating positive relationships with patients/families, coworkers, colleagues and with self.
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Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
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Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
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Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
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Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
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All other duties as assigned.
Qualifications:
Required:
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High School Diploma or equivalent
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5+ years of executive administrative support experience, preferably in healthcare
Preferred:
- Associate’s or Bachelor’s degree in Healthcare Administration, Business, or related field
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Experience supporting C-suite or senior leadership in a hospital or health system strongly preferred
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Familiarity with board governance processes preferred
Other Skills:
- Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint, Word)
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Ability to prepare polished executive-level presentations and reports
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Strong understanding of healthcare operations and regulatory environment
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Exceptional written and verbal communication skills
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High level of discretion and emotional intelligence
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Strong project management and prioritization skills
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Ability to anticipate needs and work independently
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Must be able to read, write legibly, speak, and comprehend English.
WORKING CONDITIONS
Work Context
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Professional judgment and confidentiality
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Organizational agility
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Strategic thinking support
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Executive presence
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Adaptability in a dynamic healthcare environment
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Face to face communication
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Phone communication
Physical Factors
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Ability: Manual dexterity to utilize office equipment
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Activities: talking, hearing, repetitive motion, sitting, standing
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Requirements: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
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Must be able to perform the duties with or without reasonable accommodation.
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Hearing and vision must be normal or corrected to within normal range.
- Physical presence onsite is essential.