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JOB DESCRIPTION
In this role, you will provide high-level administrative and operational support to senior leadership while ensuring the efficient day-to-day management of the office environment. You are responsible for calendar and travel management, stakeholder liaison, document preparation, and overseeing office operations to maintain a productive and professional workplace. The role serves as a key point of contact internally and externally, ensuring seamless communication and coordination across departments and with external stakeholders.
RESPONSIBILITIES
Calendar Management: Coordinate and manage the calendars of multiple C-Level Executives, scheduling meetings, appointments, and conference calls, and resolving scheduling conflicts.
Coordination of Meetings: Organize and prepare meeting materials, such as agendas, presentations, and follow up action items. When necessary, attend meetings, take notes, and distribute meeting minutes.
Travel Arrangements: Plan and coordinate complex travel itineraries, including flights, hotels, ground transportation, and visas, ensuring seamless travel experiences for the executives.
Expense Management: Handle expense reports and reimbursement requests for the executives, ensuring compliance with company policies.
Confidentiality: Maintain the utmost level of confidentiality and discretion when handling sensitive information and conversations.
Administrative Support: Assist with various administrative tasks, including document preparation, data entry, filing, and maintaining organized records.
Confidentiality:
§ Handle sensitive information with the utmost discretion and maintain a high level of confidentiality.
§ Handle the private relations and dealings of the C – Level Executives and handle confidential documents, meetings and relations.
§ Organize and maintain confidential files and records. Draft, edit, and proofread documents as needed.
§ Carefully handle and direct all mailing and correspondences reaching the CEO Office and take
necessary actions to direct to appropriate concerned persons.
Policies, Systems, Processes & Procedures:
§ Provide inputs and implement policies, systems, and procedure for the assigned team so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service.
Continuous Improvement:
§ Participate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
Reporting:
§ Prepare timely reports as required and ensures accuracy as per senior executive requirements and quality standards.
Related Assignments
§ The job holder may be required to undertake additional duties, which may be reasonably expected and forms part of the function of the job.
QUALIFICATIONS
Minimum Qualifications:
§ Bachelor's degree preferred.
Minimum Experience:
§ Proven experience as an executive assistant supporting multiple C-level executives, preferably in a multinational organization.
§ 5 years of work experience in coordination and office management and administration of Top Management Office.
§ Previous experience in the ICT industry is a plus.
Job-Specific Skills (Generic / Technical):
§ Exceptional organizational and time-management skills.
§ Strong communication and interpersonal skills.
§ High level of professionalism and discretion.
§ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
§ Discretion and the ability to handle confidential information with integrity.
§ Strong problem-solving skills and a proactive mindset.
§ Ability to work independently, handle multiple tasks simultaneously, and meet deadlines.
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