Executive DICT Support

Department & Function: Govt. & Corporate Sales Central

Position: Executive Product & DICT Support

Location: Islamabad

Reporting to: Assistant Manager ESS Solution & Project Support

Job Type: Permanent

Job Purpose:

• To support the design, documentation, and presentation of tailored end-to-end ICT solutions integrating multi-vendor software and hardware platforms, addressing enterprise and government client requirements. This role involves collaborating with sales, presales, engineering, and OEM/vendor teams to develop solutions that align with business needs, technology trends, and cost-effectiveness, while ensuring technical feasibility and compliance

Job Responsibilities:

• Analyze customer requirements and design custom ICT solutions using a mix of Microsoft, Oracle, IBM, Fortinet, Dell, HP, Huawei, and other major platforms.
• Collaborate with OEMs and internal stakeholders to prepare competitive technical solutions.
• Develop solution documentation, including architecture diagrams, BOMs, and design justifications.
• Conduct feasibility analysis of new technologies and ensure alignment with customer needs.
• Prepare responses to RFPs, RFIs, and customer proposals.
• Coordinate with supply chain and procurement for accurate component sourcing and availability.
• Assist sales and presales teams with technical expertise during client engagements.
• Support proof-of-concept setups and demos for client evaluation.
• Stay updated with technology trends and continuously improve solution design skills.
• Ensure documentation, version control, and standard compliance across all technical proposals.

Job Specific Skills:

• Experience in ICT presales or technical solution design.
• Strong knowledge of infrastructure, networking, virtualization, and cloud platforms (Microsoft, IBM, Azure, AWS, Huawei, Fortinet).
• Ability to understand customer environments and translate them into technical architectures.
• Proficiency in documentation and solution presentation tools.
• Understanding of government procurement processes and regulatory limitations.
• Basic knowledge of pricing strategies and cost models of OEMs.
• Familiarity with enterprise security, compliance, and data protection standards.

Job Generic Skills:

• Strong communication and stakeholder engagement skills.
• Detail-oriented with excellent documentation capabilities.
• Proactive approach to learning and problem-solving.
• Team player with cross-functional collaboration abilities.
• Ability to work under tight timelines and project-based pressure.

Other Skills:

• Technical writing for proposals and solution documentation.
• Awareness of international ICT standards and best practices.
• Proficiency in Microsoft Office, Visio, and project management tools.
• Techno-commercial experience of ICT solution design.

Education:

• Bachelor’s in Computer Science, Information Technology, Electrical Engineering, or a related field.
• Certifications in Huawei, Microsoft, IBM, or other OEM technologies preferred.

Special Requirement:

• Prior experience designing ICT solutions for public or private sector clients.
• Strong understanding of multi-vendor integration and experience supporting complex tenders and technical responses.