Executive – Fulfillment

Key Responsibilities:

• Manage local and international order dispatches, ensuring timely and accurate deliveries.
• Operate and manage courier service portals including DHL, FedEx, UPS, Skynet, M&P, PostEx, Fly Courier, and others for shipment booking and tracking.
• Prepare shipping labels, invoices, and required documentation for both local and international shipments.
• Coordinate with courier services for pickups, escalations, and issue resolution.
• Maintain accurate dispatch and delivery records in Excel and generate regular reports.
• Support inventory management processes including GRN (Goods Receipt Note) updates and stock adjustments in relevant software.
• Collaborate with the warehouse and operations teams to streamline order processing and workload distribution.
• Monitor shipment performance and highlight discrepancies or delays for corrective action.
• Ensure excellent communication with internal teams and courier partners to avoid operational gaps.

Requirements:

• Strong proficiency in Microsoft Excel (formulas, pivot tables, reporting).
• Hands-on experience with courier portals (local & international).
• Solid understanding of dispatch and fulfillment processes.
• Experience in inventory management systems and GRN handling.
• Strong organizational and problem-solving skills with the ability to multitask.
• Excellent communication skills for coordination with courier partners and internal teams.
• Prior experience in e-commerce or logistics will be a strong advantage.

Location: DHA Phase 1, Karachi.

Job Type: Full-time

Work Location: In person