Executive- Sales Co-ordinator

Key Responsibilities:

Sales Support & Coordination

• Receive and process customer inquiries and fuel orders through calls, WhatsApp, and email.
• Prepare and issue quotations, delivery orders, and sales invoices accurately and on time.
• Coordinate daily with the operations and fleet dispatch team to ensure timely and accurate deliveries.
• Maintain up-to-date records of customers, orders, deliveries, and payments in the ERP or CRM system.
• Support the Sales Manager in tracking daily sales volume, revenue targets, and delivery performance.

Customer Relationship Management

• Act as the main point of contact for customers regarding orders, pricing, and delivery updates.
• Handle customer feedback and resolve issues related to delays, quantity discrepancies, or billing.
• Maintain long-term customer relationships through consistent communication and professional service.

Documentation & Reporting

• Prepare daily, weekly, and monthly sales and delivery reports for management review.
• Reconcile daily delivery slips with sales and finance records.
• Ensure all documents (e.g., LPOs, delivery notes, and invoices) are properly filed and auditable.
• Coordinate with the finance team for payment follow-ups and credit control.

Internal Coordination

• Liaise closely with the fleet maintenance and operations teams for vehicle scheduling and availability.
• Communicate fuel stock levels and refilling schedules with procurement or depot teams.
• Support management in sales planning, forecasting, and pricing analysis.

Qualifications & Experience:

• Bachelor’s degree in Business Administration, Logistics, or a related field.
• 2–4 years of experience in a sales coordination or operations support role within the fuel, logistics, or petroleum distribution sector.
• Strong knowledge of diesel delivery operations, fleet scheduling, and customer service.
• Proficient in MS Office (Excel, Word, PowerPoint) and experience using ERP/CRM systems.
• Excellent communication (English and Hindi/Arabic preferred) and coordination skills.
• Attention to detail with the ability to manage multiple priorities in a fast-paced environment.

Job Type: Full-time

Pay: AED4,500.00 - AED6,500.00 per month

Application Question(s):

• Are you available to join immediately

Experience:

• Sales Coordination: 2 years (Required)