Responsibilities
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Maintaining and updating Export file & BL details in LARA system on Pan India basis.
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Update all remarks received from Intermodal Team regarding Import & Export Cleanup file.
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Handling all Export Invoice RFI’S within the established turnaround time (TAT).
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Reply to various queries received from Vendors/GBS Team/Customer.
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Ensure to provide SDP & SDD code generation within TAT.
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Follow up for outstanding Bills payments with the vendors and GBS Team to align smooth payment process and update the same to Receivable team.
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Follow up with the vendors till the issue is sorted out.
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Daily Co-ordinating with Mumbai Intermodal Team for Freight Order Generation & COL updation on LARA & LISA System within TAT.
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Preparing various report pertaining to Intermodal moves on Daily / Weekly and Monthly basis.
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Address and resolve service-related issues or escalations in a timely manner.
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Ensure compliance with company policies and industry regulations.
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To ensure that vendors understand the invoicing process, comply with company standards, and submit accurate invoices in a timely manner.
Key Performance Indicators
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To ensure that the follow up is done on regular basis.
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Various reports to be prepared on weekly/monthly basis within the deadline given.
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If any query, message should be sent immediately. Nothing to be taken verbally.
Qualifications
Required Skills
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Good analytical and reporting skills.
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Proactive / Self-motivated/ Hardworking.
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Good written and verbal communication.
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Well verse with MS Office Tools – specially Excel and Power Presentation.