Export Spare Parts Sales Eng

Company: MCV INDUSTRY ( egypt)-

Job Purpose:

The Export Spare Parts Sales Engineer is responsible for spare parts export sales as per the assigned territory and sales targets

The role includes preparing export spare parts sales proposals and quotations while leading customer communications, parts identification, handling orders and contracts till fulfillment, and overseeing logistics thereof, including delivery terms and lead times It also involves ensuring compliance, exploring new markets, and building strong customer relationships to drive sales growth In addition, supporting the sales team through market analysis, reporting, and collaboration with internal departments to achieve organizational targets and maintain high customer satisfaction

Job Duties and Responsibilities:

• Prepare and review spare parts sales proposals while ensuring effective communication with the export customers in coordination with the Export Spare Parts Sales Section Head
• Handle purchase orders, contracts and leading parts’ identification, sales negotiations, customers’ inquiries, orders fulfillment, back orders, lead times and other logistics thereof
• Complete export documentation requirements, including commercial invoices while ensuring full compliance with export regulations
• Oversee the cost-effective and convenient shipping modes for the spare parts shipments guaranteeing timely and safe delivery to their destinations as per the agreed incoterms and delivery terms
• Develop and maintain strong relationships with both new and existing customers, gathering insights to optimize sales closure
• Generate daily sales reports and consistently work towards achieving agreed monthly sales targets
• Prepare market analysis reports and monitor competitor activities to support strategic decision-making
• Analyze market coverage, allocate resources efficiently, and ensure adherence to all project timelines
• Review export sales transactions to ensure compliance with organizational policies and procedures
• Identify, research, and engage potential customers to establish and nurture long-term business relationships
• Develop presentations, proposals, and sales contracts tailored to client requirements
• Assess customer needs and maximize productivity in every customer interaction
• Identify and pursue opportunities in new markets to expand business reach
• Collaborate with internal sales teams and departments to coordinate and enhance parts availability, smooth workflow, and parts sales initiatives
• Address and resolve customer issues by offering effective problem-solving solutions
• Collect and analyze sales data and market information from area surveys to inform sales strategies
• Coordinate spare parts delivery with relevant stakeholders to ensure smooth operations
• Perform additional duties as assigned to support overall business objectives

Job Skills and Abilities:

• Fluent English language is a must; other foreign languages (French or German) will be a plus
• Awareness of the automotive industry, export sales experience is a plus
• Strong understanding of spare parts while handling multiple SKUs
• Basic knowledge of export / import procedures / documentation, pricing / cost structure / profitability, incoterms and payment terms
• Excellent communication, negotiation and presentation skills
• Proficient usage of MS office applications
• Familiarity with ERP systems (preferably SAP) will be an advantage
• Customer centric
• Presentable, details oriented and well organized
• Ability to handle multiple export deals and tasks as per the agreed deadlines and planned budgets
• Effective time management and prioritization
• Familiarity with dealing with multicultural export customers through professional communication skills
• Organizational ability while dealing with several departments

Qualifications:

• Bachelor’s degree in Engineering; preferably Mechanical
0-3 years of experience