Facilities Manager

Job Title: Society Manager
Location: Baner, Pune
Reporting to: AGM - Projects
Job Type: Full-time

Job Overview

The Society Manager oversees the day-to-day operations, maintenance, and administration of a residential or commercial society. The role involves coordinating with residents, managing vendors, handling finances, ensuring compliance with statutory regulations, and maintaining a clean and secure living environment for all members.

Key Responsibilities

• Administrative Duties:
• Manage the society’s day-to-day operations, including security, housekeeping, and maintenance teams.
• Maintain proper records of society documents, including meeting minutes, vendor agreements, and resident directories.
• Handle society correspondence, including notices, circulars, and communications to residents and vendors.
• Vendor and Staff Management:
• Supervise third-party vendors such as housekeeping, landscaping, and security teams.
• Negotiate contracts with service providers to ensure cost efficiency and quality service.
• Recruit, train, and monitor society staff like electricians, plumbers, and maintenance workers.
• Financial Management:
• Oversee society finances, including budgeting, expense tracking, and preparing financial reports.
• Ensure timely collection of maintenance fees, electricity bills, and other dues.
• Liaise with the treasurer or accountant for audits and financial compliance.
• Facility Maintenance:
• Monitor the upkeep of common areas, elevators, and amenities like swimming pools, gyms, and clubhouses.
• Ensure regular maintenance and repairs are carried out efficiently.
• Address resident complaints regarding maintenance or facilities promptly.
• Regulatory Compliance:
• Ensure the society complies with all statutory requirements, such as fire safety norms, waste management, and building regulations.
• Handle legal issues in coordination with the society committee and legal advisors.
• Resident Relations:
• Act as a liaison between the management committee and residents.
• Resolve conflicts and address grievances of society members effectively.
• Assist in organizing events or community-building activities.
• Emergency Management:
• Develop and implement procedures for emergencies like fire, natural disasters, or security threats.
• Coordinate with local authorities during crises.

Qualifications and Experience

• Education: Bachelor’s degree in Business Administration, Facility Management, or a related field.
• Experience: 5+ years in property management, facility management, or related roles. Experience in managing large residential or commercial complexes is preferred.
• Technical Skills:
• Familiarity with property management software (e.g., MyGate, ApnaComplex).
• Proficient in MS Office (Excel, Word).
• Soft Skills:
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Problem-solving mindset and attention to detail.

Key Performance Indicators (KPIs):

• Resident satisfaction level.
• Timeliness and quality of maintenance and repairs.
• Efficient vendor and staff management.
• Compliance with statutory regulations and timely renewals of contracts/licenses.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Application Question(s):

• What is your Current CTC, Expected CTC and Notice Period
• Are you qualified in Civil - ITI, Diploma or Degree

Education:

• Diploma (Preferred)

Experience:

• Society Management: 6 years (Required)

Work Location: In person

Expected Start Date: 01/11/2025