Facility Manager

Job Description: Facilities Manager – SOBH Group

The Facilities Manager is responsible for managing the overall operations, maintenance, and service delivery of all properties under SOBH Group. This includes Civil & MEP systems, soft services, contractor management, compliance, and business development to ensure efficient, safe, and cost-effective facility operations.

Key Responsibilities

1. Facilities Operations & Service Delivery

• Oversee and ensure effective delivery of all FM services, including:
• Civil & MEP works
• Cleaning services
• Pest control
• Security services
• Fire alarm & firefighting systems
• Lift maintenance
• Water tank cleaning with microbiological testing
• Refurbishment and modification works
• Ensure buildings are maintained in a clean, safe, and fully operational condition.
• Address and resolve operational issues promptly with minimal disruption.

2. Inspection, Quality & Compliance

• Conduct regular inspections of all properties to ensure:
• Quality standards
• Safety compliance
• Operational efficiency
• Ensure adherence to SOBH Group standards, UAE regulations, and HSE requirements.
• Enforce internal policies and standard operating procedures.

· FM Operational Audit – Internal and External Compliance Review

3. Maintenance & Work Coordination

• Attend site meetings, assess requirements, and expedite work completion.
• Monitor all maintenance activities (preventive & corrective).

4. Team Leadership & Supervision

• Lead, supervise, and motivate the FM team (engineers, supervisors, technicians, cleaners, security).
• Allocate tasks and monitor team performance.
• Ensure staff productivity and adherence to company standards.

5. Vendor & Subcontractor Management

• Identify and appoint suppliers, subcontractors, manpower, and transport services.
• Evaluate and negotiate contracts for cost-effective solutions.
• Maintain long-term relationships with vendors.
• Monitor subcontractor performance to ensure quality and compliance.

6. Inventory & Resource Management

• Monitor and manage inventory levels to ensure uninterrupted operations.
• Track stock usage and availability of materials and spare parts.
• Report shortages and issues to management.

7. Financial Coordination

• Work closely with the Finance Department to:
• Process supplier and subcontractor payments
• Ensure timely settlements
• Maintain smooth operational flow
• Support budgeting and cost control initiatives.

8. Reporting & Documentation

• Provide:
• Daily operational updates
• Weekly work order / operations status reports
• Monthly report submission
• Report directly to the FM Consultant / Management.
• Maintain records of maintenance, inspections, and contracts.

9. Business Development (FM Services)

• Identify opportunities to secure external FM projects.
• Coordinate and execute external projects using:
• In-house teams
• Subcontractors
• Contribute to generating additional revenue streams for SOBH Group.

10. Transport & Logistics Management

• Manage and monitor SOBH Group’s transport division:
• Vehicle availability
• Maintenance and servicing
• Operational efficiency
• Ensure proper allocation of vehicles for site operations.

Qualifications & Requirements

• Bachelor’s Degree in Electrical / Mechanical Engineering or related field
• Minimum 5–10 years of experience in Facilities Management (UAE preferred)
• Strong knowledge of:
• Civil & MEP systems
• FM operations and maintenance
• UAE regulations and compliance standards
• Experience in fit-out, refurbishment, and building maintenance

Key Skills

• Leadership and team management
• Vendor negotiation and contract management
• Problem-solving and decision-making
• Budget and cost control
• Operational planning and coordination
• Communication and reporting

KPIs

• Service delivery efficiency
• Work order completion time
• Vendor performance
• Cost control and savings
• Client satisfaction
• Compliance and safety standards

Cost Optimization Initiatives – Energy Management

• Develop and implement a structured energy‑saving plan
• Optimize HVAC, lighting, and utilities consumption
• Monitor performance and achieve measurable utility cost savings

Training and Development Plan

• Establish a comprehensive training framework for the FM team
• Deliver internal and external training programs
• Enhance technical competence, compliance, and service delivery

Customer Satisfaction Survey

• Conduct bi‑annual customer satisfaction surveys
• Analyze results and report performance
• Implement corrective actions and continuous improvement measures

Reporting Line

• Reports to: FM Consultant / Senior Management
• Supervises: FM Team, Technicians, Supervisors, Contractors

Job Types: Full-time, Permanent

Experience:

• FM Supervisor: 4 years (Required)

Work Location: In person