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Fashion Consultant

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At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

  • Ensure adherence to VM guidelines and Standard operating procedures (SOPs)
  • Ensure click and collect are conducted within SLAs (Service-level agreement)
  • Ensure customer data is properly captured in adherence to marketing team requirements
  • Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
  • Support with in-store marketing events and activations
  • Keep abreast of all brand social media activities and campaigns
  • Drive sell-throughs within the store
  • Support in-store CX initiatives
  • Provide input to what s working well/what s not working well within the store

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