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FDO cum Admin Assistant (Female)

Karachi, Pakistan

Job description:

We are seeking a friendly, customer-oriented individual to join our team as a FDO cum Admin Assistant (Female), who will be responsible for managing the reception area and providing excellent customer service to visitors and employees. This role requires strong communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.

Responsibilities:

  • Greet and welcome visitors, clients, and employees warmly and professionally.
  • Answer and direct phone calls, taking messages and transferring calls as necessary.
  • Provide accurate information to visitors regarding the company, its products/services, and relevant policies.
  • Maintain a professional and helpful attitude when assisting visitors, clients, and employees.
  • Maintain a tidy and organized reception area, ensuring it reflects a positive image of the company.
  • Assist with administrative tasks, such as typing, filing, photocopying, and scanning documents.
  • Assist with various administrative duties, including data entry, record-keeping, and maintaining office supplies.
  • Help in organizing company events, meetings, and workshops, including

Qualifications and Skills:

  • Bachelor’s degree, additional certification in office administration is a plus.
  • Proven experience as a Front Desk Officer or similar customer-facing role.
  • Excellent verbal and written communication skills
  • Professional appearance and demeanor, with a strong customer service orientation.
  • Strong organizational and multitasking abilities.
  • Proficiency in using office equipment, such as a phone system, scanner, printer, and computer.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to remain calm and composed under pressure.
  • Strong attention to detail and accuracy.

Experience: Fresh - 1 year.

Job Type: Full-time

Application Question(s):

  • What is your current/Last Salary?
  • What is your expected salary?

Education:

  • Bachelor's (Preferred)

Experience:

  • FDO: 1 year (Preferred)

Work Location: In person

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