Field Engineer / Field Technician

Who We Are

PaneraTech is a high-tech company that serves manufacturers in over 40 countries. Our disruptive technology offers unparalleled solutions that are often patent protected. Industries that use high-temperature processes, such as glass and steel, rely on PaneraTech to solve the major challenges they face. We leverage both AI and human expertise to improve efficiency, worker knowledge, and safety. We help in two major areas:

• Asset Life Extension - With our patented solution in the glass and steel industry, we help manufacturers make data-driven decisions using sensors, data, and AI. This results in longer asset campaigns safely with higher annual production
• Enabling the next generation of workers - Heavy industries have relied on the experience of employees who worked for 20-30 years in one plant. As a generation of operators and engineers retire, we bridge the experience gap with technology, data, and expertise. We offer solutions to our customers to make their process more data-driven so that an early career workforce can flourish
  
  

Working at PaneraTech

At PaneraTech, you will be part of a global, innovative and hybrid working team. Our corporate office is based in the United States with employees spread across Europe, Asia, and South America. Turkey head office is in the Hacettepe Teknokent and branch is in Ostim. In this collaborative and inspiring culture that is fostered by a creative and intellectually stimulating work environment, you will be encouraged to bring the best out of yourself and your colleagues. We are looking for professionals willing to work in a fast-paced environment, cannot wait to excel in their work and are crazy about improvement! We recognize our colleagues' achievements and both individual and team performance is valuable to us.

About The Job

We are seeking 2 highly motivated professionals to join our team in Turkey:

• 1 Field Engineer
• 1 Field Technician
  
  

Both positions will serve as dedicated technical experts for our clients in the glass and steel industries. Responsibilities include conducting on-site inspections using proprietary equipment, with a focus on data collection, process execution, and ensuring the accuracy of the end results for the safety of customers’ critical assets.

This is a remote position based in Turkey with extensive international travel required.

Requirements

• Graduated technical vocational schools (MYO), and/or engineering faculties of reputable universities
• Glass/Steel industry experience is preferred
• Physically capable of working in high-temperature industrial environments and meeting related physical demands
• Reside near an international airport within Turkey
• Willingness to travel internationally for extended assignments of up to 3–4 weeks, accounting for up to 75% of total working time
• Availability to travel on short notice for urgent projects
• Proven ability to collaborate effectively in team-oriented environments
• Strong interpersonal and customer service skills
• Comfortable working in diverse industrial settings with demonstrated problem-solving abilities
• Capable of performing fieldwork in varying climates and conditions
• Strict adherence to safety standards and regulatory requirements
• High adaptability and resilience in dynamic, fast-paced environments
• Advanced analytical and troubleshooting skills for in-field problem resolution
• Excellent verbal and written communication skills in English
• Prior experience in international fieldwork is highly desirable
• Professional demeanor and the ability to manage client relationships on-site
• Valid driver’s license and access to a personal vehicle
• Flexible to travel abroad (Holding valid EU/US visa is a plus)
  
  

Key Responsibilities

• Perform on-site SmartMelter® inspections using proprietary PaneraTech equipment.
• Conduct comprehensive audits, including digital and traditional endoscopy, thermography, and related inspections.
• Install and maintain Polaris sensors at customer sites, ensuring optimal performance.
• Adhere to and enforce company Health & Safety protocols at all times.
• Maintain a professional presence and communication with clients, representing PaneraTech with integrity and excellence.
• Collaborate effectively with internal teams and external stakeholders to ensure timely and high-quality project delivery.
• Provide regular project updates to customers and the internal project team throughout the engagement.
• Ensure all tasks and deliverables are completed according to the project timeline.
• Submit accurate and timely monthly expense reports to the Finance team.
• Perform routine maintenance of equipment and report technical issues proactively.
• Support non-travel periods with desk-based tasks, including data analysis and reporting.
• Complete all mandatory training programs, including safety, technical, and professional development modules.
  
  

Benefits

At PaneraTech, we recognize that our employees are the driving force behind our success. We are committed to creating a positive and supportive work environment.

We Offer

• Competitive monthly net salary
• Private health insurance
• 18 days holiday per annum
• A transparent work environment
• An agile structure that values open communication and instant feedback
• Opportunities for personal and professional growth
• A global and diverse team dedicated to improving the company and every single colleague within