Field Service Coordinator

The Field service coordinator plays a pivotal role in ensuring the smooth execution of field service operations. This position involves coordinating with Service Managers and team leaders for scheduling, dispatching, and supporting field engineers, maintaining communication with clients, and managing service logistics to ensure timely and high-quality service delivery. It also ensures it complies with ABB's and customer's standards, procedures, and policies.

The work model for the role is: Onsite/Hybrid

This role is contributing to the Motion Business Area based in Abu Dhabi UAE.

Your Role:

Planning & Scheduling: Coordinates service orders and engineer schedules with Service Managers and team leaders, participates in planning meetings, and uses ABB’s planning software.

Client & Operational Support: Liaises with clients to confirm appointments, ensures timely submission of service reports and expenses, and manages tools, PPE, and gate passes.

Documentation & Compliance: Maintains monthly utilization records, competency and certification databases, and documentation related to HSE and third-party training.

Inventory & Logistics: Oversees capex tools, PPE stock, warranty materials, and spare parts tracking, including RCA; coordinates transportation and on-site logistics.

Administrative Duties: Prepares Arabic letters and completes required forms for operational needs.

What it takes to Run what runs the world

• Bachelor’s degree in any discipline.
• Min 0-3 years’ experience as a field service coordinator preferably
• Excellent communication and interpersonal skills, highly organized, proactive with the ability to engage effectively with diverse stakeholders.
• Proven ability to work collaboratively in a team-oriented environment.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

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