Fitch Learning | Learning Solutions Specialist - Dubai, UAE

The purpose of this role is to oversee and support the delivery of learning solutions that combine complex instructor-led programs with e-learning. The role works directly with clients and learners to ensure an excellent experience within agreed timelines, while managing internal processes, financial controls, and quality standards.

How You ll Make An Impact

• Partner with client L&D teams to understand learning outcomes and requirements; define success metrics and demonstrate achievement against them
• Collaborate with product, digital learning, and content teams to ensure platforms and content align with desired outcomes and deliver an excellent learner experience
• Create comprehensive project plans and schedules for all elements of solution delivery; share with internal and external stakeholders and proactively monitor risks and issues, escalating as needed
• Manage end-to-end delivery of learning solutions, including work requests, logistics, learner onboarding, platform access, assessments, feedback, reporting, and invoicing
• Handle high volumes of queries from clients, learners, and internal stakeholders, ensuring timely, accurate responses