Fleet Manager

Job Purpose

Responsible for the end-to-end lifecycle and day-to-day management of the London Cab fleet across Cairo and Gouna hubs, ensuring high vehicle availability, safety, compliance, and cost efficiency. The role leads hub-based fleet operations, managing Hub Supervisors in both locations to ensure consistent standards, rapid issue resolution, and uninterrupted support to live operations.

Responsibilities

Fleet Availability & Hub Operations

• Own overall fleet availability and readiness across Cairo and Gouna hubs
• Lead, manage, and performance-review Hub Supervisors in each location
• Ensure hubs operate with standardized processes, staffing models, and defined SLAs
• Optimize vehicle allocation between hubs based on demand, seasonality, and operational priorities
• Support live operations by ensuring rapid vehicle replacement, spare availability, and contingency coverage
• Ensure drivers and vehicles are dispatched in line with operational requirements and hub capacity
  
  

Maintenance, Garage & Workshop Management

• Oversee preventive and corrective maintenance programs across all hubs
• Ensure Hub Supervisors enforce maintenance schedules, repair quality, and turnaround SLAs
• Manage daily operations of garages and workshops, including fleet checkers and garage workers
• Monitor downtime, turnaround time (TAT), workshop productivity, and maintenance backlog
  
  

Vehicle Compliance, Safety & Risk Management

• Ensure all fleet vehicles across hubs are fully compliant with licensing, insurance, inspections, and safety regulations
• Ensure Hub Supervisors conduct regular vehicle checks and audits through fleet checkers
• Lead accident investigations in coordination with operations, insurance providers, and vendors
• Track damage trends and implement corrective actions to reduce repeat incidents
  
  

Hub Supervisor Leadership & Governance

• Define roles, responsibilities, KPIs, and accountability for Hub Supervisors
• Conduct regular hub audits covering vehicles, drivers, workshops, and compliance
• Ensure consistent execution of SOPs across all hubs
• Act as the primary escalation point for hub-level operational, vehicle, or staffing issues
• Coach Hub Supervisors to improve operational discipline, reporting accuracy, and service quality
  
  

Cost Control & Budget Management

• Manage fleet operating budgets across Cairo and Gouna hubs
• Track and control maintenance, spare parts, repair, and replacement costs per hub
• Identify cost optimization opportunities without compromising vehicle availability or safety
  
  

Asset & Vehicle Lifecycle Management

• Own end-to-end vehicle lifecycle management across hubs
• Coordinate vehicle onboarding, deployment, redeployment, and decommissioning
• Ensure accurate asset registers, service histories, and documentation per vehicle
• Support long-term fleet planning aligned with business growth and demand patterns
  
  

Cross-Functional Operational Coordination

• Work closely with Live Operations, Control Room, Driver Operations, and Compliance teams
• Ensure hubs support live operational incidents within agreed SLAs
• Align fleet availability with demand planning, peak periods, and special events
• Support driver operations by ensuring vehicle readiness, replacements, and issue resolution
  
  

Vendor, Garage & Partner Management

• Manage relationships with OEMs, authorized service centers, and local vendors
• Oversee insurance providers, inspection partners, and recovery services
• Ensure vendor SLAs, quality standards, and response times are met consistently across hubs
• Escalate and resolve recurring vendor performance issues
  
  

Reporting, KPIs & Performance Management

• Track and analyze fleet KPIs by hub, including:
• Fleet availability percentage
• Vehicle downtime and MTTR
• Maintenance cost per vehicle
• Accident, damage, and repeat repair rates
• Review daily and weekly hub performance dashboards
• Use data insights to drive operational improvements and corrective actions
  
  

Requirements

• Bachelor's degree in Engineering, Automotive, or related field
• 8-11 years of experience in fleet or asset management
• Proven experience managing multi-location or hub-based fleet operations
• Strong understanding of commercial vehicle compliance and maintenance
• Strong people management and hub leadership skills
• Safety-first and compliance-driven mindset
• Highly organized with strong execution discipline
• Comfortable managing geographically distributed teams